NETWORK ADMINISTRATOR

Job Information Department: Information Technology Pay: $34.72-$41.66 Close Date: (not provided) This job posting is only for candidates that are NOT current employees of Sandoval County. If you are a current employee, you must apply using the Workday Jobs Hub which can be found in the navigation menu on the left side of the screen when you log into Workday. Job Description GENERAL PURPOSE: Under general direction, coordinates, evaluates, and maintains the network infrastructure for Sandoval County; reports on network statistics; monitors network health; serves as the general network management resource on infrastructure issues; assesses new technology or services; provides network access for users and vendors; and performs other duties as assigned. Monitors Sandoval County’s network devices and resources for proper functionality. Responsible for network infrastructure and security device maintenance and upgrades. Troubleshoots and resolves network issues. Contacts and communicates with support vendors to maintain network functionality. Responsible for proper cabling of devices and connectivity. Completes and provides weekly reports on health statistics and bandwidth usage from various monitored Sandoval County network infrastructure devices. Administers change control for all Sandoval County network resources. Assists users in accessing network resources. Provides tier three guidance and support to the help desk. Schedules, coordinates and performs testing, analysis and general maintenance of hardware and software for network resources. Performs other job-related duties as assigned. Minimum Qualifications Education and Experience: A Bachelor’s Degree in an IT related field and two (2) years network-related work experience in network administration, router and switch management, management of firewalls and security devices, Wi‑Fi architecture and design, IP addressing architecture and design, or routing protocols, such as EIGRP; or an equivalent combination of education and experience totaling six (6) years. Required Licenses or Certifications: Valid New Mexico driver’s license or ability to obtain a valid New Mexico driver’s license within 30 days of hire. Supervision Position reports to the Assistant Director of Information Technology and does not exercise supervision over lower level staff. Required Knowledge Network monitoring systems, with experience in Logic Monitor preferred. Administration and maintenance of network devices including switches, routers, access points, firewalls and security devices. Configuration and deployment of networking devices. Knowledge of CLI and GUI for network devices. Knowledge of various network cabling installation, such as Ethernet and Fiber Optic. Knowledge of transceivers, both Single mode and multi‑mode SFP’s. IP addressing theory, dynamic routing protocols and theory, and switch and VLAN theory. Knowledge of help desk ticketing systems, with experience in Manage Engine preferred. VoIP and IP telephony theory. Troubleshooting and problem‑solving abilities. Research methods and the ability to create and present reports. Effective communication principles and practices including oral and written communication to include customer service. Microsoft Visio as it relates to network documentation. Knowledge of modern computers. Functional knowledge of office applications, such as MS Word, MS Excel, & MS PowerPoint. English language usage, spelling, grammar, and punctuation. Principles of business letter writing. Required Skills Monitoring and managing of network infrastructure. Ability to unbox, burn in, configure and deploy network infrastructure resources. Gathering detailed network infrastructure metrics and ability to provide those in a weekly report. Providing technical support to users of Sandoval County. Programming and troubleshooting network infrastructure equipment. Configuring network devices using CLI or GUI. Analyzing problems and recommending appropriate solutions. Adapting to changes in technology. Interacting with users and office staff in non‑technical, clear terms. Handling complex multiple tasks and prioritizing effectively. Interpreting and applying federal, state and local policies, laws and regulations. Communicating effectively verbally and in writing, including public relations and public speaking. Establishing and maintaining effective working relationships with employees, other agencies, and the public, including meeting and dealing tactfully with the public. Utilizing personal computer software programs and other relevant software affecting assigned work and in compiling and preparing spreadsheets. Interpreting and administering policies and procedures sufficient to discuss, resolve, and explain them. Physical Demands / Work Environment Work is performed in a standard office environment. Work frequently involves extended periods of time viewing a computer monitor and operating a keyboard. Work regularly requires speaking, hearing and utilizing a phone, cell phone, copier or fax machine. Work requires manual dexterity and visual and hearing acuity sufficient to perform essential and supplemental duties. Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time, bending, stooping, and lifting and carrying items weighing up to 25 pounds. Operates a County vehicle as necessary to attend meetings, training and perform related job duties. Occasional exposure to extreme weather and rough terrain when working in outdoor or remote locations. About the County We foster an organization that engages its citizens and exceeds their needs. We promote organizational excellence through collaborative leadership, improved communications and the development of employee learned programs. We ensure employees’ skills and County policies are aligned with County goals and objectives to sustain investment in public and organizational infrastructures. Sandoval County is always recruiting for hardworking, qualified people to join our workforce. If you have a passion for public service and for serving the residents of our county, we could be a great fit for you! #J-18808-Ljbffr County of Sandoval