Manager, Compliance

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

Responsible for assisting the Senior Director of Compliance with the administration, oversight, and ongoing effectiveness of the gaming establishment regulatory compliance program, with a primary focus on Law Enforcement Requests, Exclusion/Banned Patron tracking, Responsible Gaming, and applicable gaming regulatory requirements. Responsible for ensuring compliance with company Federal, State, and intercompany regulatory requirements. Responsible for application creation, updating, and submission of all applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Senior Director of Compliance with the administration and oversight of the gaming establishment’s Compliance Program.
• Implements, and maintains internal controls, standard operating procedures, and regulations for state and federal agencies.
• At the direction of the Senior Director of Compliance, corresponds and communicates with state regulators.
• Reviews and completes regulatory compliance activities.
• Reviews and communicates with Department Leadership pertaining to procedures and policies.
• Demonstrates knowledge of state, local, and federal laws pertaining to gaming and business operations.
• Meets FinCEN and OFAC requirements and filings.
• Tracks, records, and displays all applicable licenses and permits essential for operations.
• Meets with departmental directors and managers as necessary.
• Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
• Conduct or oversee compliance-related investigations as assigned.
• Analyze transactional records, patron histories, system information, documentation, and other available information.
• Identify trends or patterns that may indicate increased compliance risk.
• Ensure investigations are thoroughly and objectively documented.
• Maintain confidentiality of investigative information.
• Escalate significant findings to the Senior Director of Compliance.
• Ensure the integrity and accuracy of the casino’s Exclusion Log through effective oversight, periodic reconciliation, timely correction of identified discrepancies, and maintenance of appropriate supporting documentation.
• Conduct and oversee investigations involving unusual or potentially suspicious patron activity.
• Review referrals from Compliance personnel, Cage, Surveillance, Security, Player Development, Gaming Operations, and other departments for potential suspicious activity.
• Analyze patron transactional and gaming activity to identify patterns, anomalies, structuring indicators, changes in activity, or other matters warranting additional review.
• Review available patron information, transactional history, gaming activity, identification records, financial instruments, gaming checks, ticket activity, currency exchanges, and other relevant records as part of an investigation.
• Coordinate with Surveillance and other departments to obtain additional information necessary to support compliance investigations.
• Coordinates with property Leadership to remediate and improve Internal Audit findings.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Must be at least twenty-one (21) years of age.
• Must be proficient in the Microsoft Office Suite
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and professionalism.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent organizational skills and attention to detail.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to work independently as well as within a team
• Ability to deal with both guests and fellow Team Members in a professional and courteous manner, promoting positive guest relations for all by providing prompt, courteous, and efficient service.

EDUCATION AND EXPERIENCE

• Bachelor's degree plus or three (3) to five (5) years of experience in compliance, audit, legal, finance, or risk management; or an equivalent combination of education and relevant upper-level management experience. Other combinations of education and experience may be considered.
• Must obtain and maintain a valid racing license.
• Required to hold a valid Driver’s License with a minimum of three (3) years driving experience.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• Primarily office-based with periodic property walks to conduct operational reviews, observations, and investigations.
• The Team Member may also be required to lift, push, and pull up to 25 lbs.
• The work environment may include exposure to gaming floors, crowds, flashing lights, moderate to loud noise, and smoking areas.
• The Team Member may be required to work long hours, including nights, weekends, and holidays.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.