Administrative Assistant
Churchill Downs Race Track
Administrative AssistantThe Administrative Assistant plays a key role in supporting the day-to-day operations of Ellis Park Racing & Gaming by providing administrative, reception, and operational support to the Senior Operations Director and property leadership team. This position serves as a central point of contact for visitors, vendors, and internal stakeholders while assisting with admissions coordination, event sales support, and leadership administrative needs. The Administrative Assistant helps ensure smooth operations, professional communication, and an exceptional guest and team member experience.Essential duties and responsibilities include serving as the primary point of contact for visitors, vendors, and guests, answering and routing incoming calls, emails, and inquiries appropriately, greeting guests and partners, coordinating access as needed, assisting with admissions coordination, ticketing support, and guest flow during live racing, gaming, and special events, supporting event sales efforts, providing administrative support before, during, and after events, providing direct administrative support to the property leadership, preparing reports, presentations, agendas, and other business documents, maintaining organized filing systems, coordinating purchase requests, invoices, and basic expense tracking, supporting communication and coordination across departments, assisting leadership with special projects, operational initiatives, and follow-up actions, and performing other duties as assigned.Required skills and abilities include the ability to read, analyze, and interpret standard documentation, maintaining a professional working relationship among all team members, effective oral and written communication skills, working well under pressure in a fast-paced environment, and ability to obtain and maintain a valid Kentucky gaming/racing license. Education and experience include a high school diploma or equivalent required, minimum of 2 years of administrative, office support, or hospitality experience, experience in gaming, entertainment, hospitality, or event-driven environments preferred, strong organizational skills, and proficiency in Microsoft Office.
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