Senior Director, World-Class Client Operations

Engine is redefining what business travel looks like. We seek a Senior Director, Client Operations to lead the full member support operation across Lodging, Flights, Cars, and Engine X, while guiding the Customer Advocacy Team and Elevate program. This role demands hands-on leadership, strategic thinking, and a relentless focus on CSAT and retention. You will partner with Product and Engineering to scale operations, drive process improvements, and build a world-class support organization that #J-18808-Ljbffr Openkrill