Guest Experience Lead
$15.25 - $17.33 per hourMcDonald's
Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.
PERKS & BENEFITS:
Competitive pay between $15.25 per hour - 17.33
Employee discounts and free meals
Paid sick leave and/or paid time off
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Weekly direct deposit
401k plan
Medical, dental, and vision benefits
And much, much more!
This role is vital to the guest experience because you'll:
Lead the experience: Check in with guests and make sure they are enjoying themselves
Be the solution: Handle guest concerns and provide resolve to their satisfaction
Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
To be successful in this position, you'll need:
A humble and hospitable demeanor;
Passion for helping and serving others (customers and fellow team members);
A desire to learn and grow; and
The ability to communicate effectively and anticipate customer needs
So, what's your job combo?
Equal Employment Opportunity and Our Value of Inclusion
McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.
This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
Requsition ID: PDX_MC_83816602-AE06-4038-85F9-84A4A1C9BA5A_4725
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
$16.77 - $17.02 per hour
...Center location. This role is crucial for establishing exceptional guest services and supports the Store Manager in various operations... ...profitability. Candidates must have prior retail or management experience, be at least 18 years old, and meet physical demands like...SuggestedHourly pay- ...Manager to support the front desk team and ensure exceptional guest service. You will assist in registrations, check-outs, and guest... ...operations. Requirements include at least 1 year of front desk experience, a High School diploma, knowledge of PMS, and cash handling skills...Suggested
- ...Manager in Reston, Virginia. In this pivotal role, you will oversee daily operations, ensuring that guests receive exceptional service and dining experiences. You will lead and motivate a dynamic team while collaborating with various departments to maintain high...Suggested
- ...enthusiastic Assistant Manager to oversee daily operations, ensuring efficient service and a guest-first mindset. The ideal candidate will have prior restaurant management experience and strong leadership skills. In this role, you'll support the General Manager, maintain...Suggested
- ...Big Buns in Reston, VA is seeking a motivated Supervisor to lead a dynamic team in a fast-paced restaurant setting. You will guide daily operations, coach team members, and ensure guests receive exceptional service in a welcoming environment. The role emphasizes hands...SuggestedAfternoon shift
$14.77 - $15.02 per hour
...Store Manager in Fairfax, Virginia. This role includes managing Guest Services, supporting store operations for maximum sales and... ...should be at least 18 years old with prior retail or management experience. The position requires physical activity, including standing, walking...Hourly pay- ...Washington Fairfax. In this pivotal role, you will lead operations, enhance service quality, and maximize... ...performance. Your leadership will ensure team success and guest satisfaction. The ideal candidate has strong experience in hotel management, sales strategy, and excellent...Daily paid
- ...a passionate Food & Beverage Manager to lead Tysons Social Tavern, located at DoubleTree... ...Tysons. This hands-on role focuses on guest service excellence in a fast-paced hotel... ...candidate has 3+ years in F&B with supervisory experience and a commitment to team development,...Shift workAfternoon shift
- ...Virginia and beyond. The successful candidate will oversee operational duties, manage staff performance, and foster an exceptional guest experience. Responsibilities include coaching employees, ensuring efficient operations, and demonstrating strong leadership. Ideal...
- ...seeking an experienced Area Executive Chef to lead culinary operations at the Full-Service... ...quality, and oversee staff to achieve guest satisfaction and financial results. The ideal... ...have 5-6 years of kitchen supervisory experience, a culinary degree, and the ability to...
- ...implementing the merchandising strategy, coaching your team to deliver brand standards, and ensuring floorset execution and replenishment meet guest expectations. You will drive sales as a Leader on Duty, develop short- and long-term plans, and recruit and train staff. #J-18808-...Full timeTemporary work
- Nothing Bundt Cakes is seeking a Shift Lead/Keyholder to help keep our bakery running smoothly and to create a cheerful, welcoming atmosphere for guests. You will handle guest service and order completion, and you’ll be responsible for opening and closing the bakery each...Flexible hoursShift work
- ...deliver AEO Visual standards daily. You will lead floorset execution, replenish stock, and ensure the store remains guest-ready while upholding company values. You will... ...performance, and reinforce AEO customer experience standards across the Salesfloor and Fitting Room...Full time
- A leading retail company in Dulles Town Center is seeking a Store Manager to oversee operations and maximize sales... ...ideal candidate will have prior retail management experience and be responsible for establishing Guest Services, controlling expenses, and managing inventory...Hourly pay
- ...for Mondays and Tuesdays 8AM-6PM. You’ll patrol, control access, and ensure a safe, welcoming environment for residents, tenants and guests. This role requires Virginia security officer certification, a high school diploma, and strong communication and integrity. You’ll...
- Chip City in McLean, Virginia, is looking for a Store Manager to lead store operations effectively. You will ensure a welcoming experience for guests while managing daily tasks, staff training, and inventory control. The ideal candidate should have supervisory experience...
- ...seeking an Assistant Store Manager for their Potomac Mills Outlet. This role supports the Store Manager and leads a team to provide exceptional customer experiences while driving sales. The ideal candidate will have 2+ years of leadership experience, excellent...Flexible hoursNight shift
- ...is seeking a Store Manager for their Target Optical location in Fairfax, Virginia. The manager will lead a high-performing team to ensure exceptional guest experience, compliance with operational standards, and maximization of sales. The ideal candidate has a Bachelor...
$10k
Fair City - South Block in Fairfax, Virginia is seeking a Head Coach to lead and inspire the team while ensuring top-notch guest experiences. This role combines management, training, and customer service in a fun, inclusive atmosphere. A competitive compensation package...Flexible hours- lululemon seeks an Assistant Manager, Guest Experience in McLean, VA to lead from the floor, grow a diverse team, and ensure exceptional guest service aligned with our values. The role partners with the Store Manager on hiring, coaching, and performance management, while...
- Level99 Entertainment in McLean, VA seeks an experienced FOH Supervisor to lead front-of-house operations, partnering with the General Manager to enhance service standards and guest satisfaction. This role emphasizes accountability to hospitality standards, staff development...Shift work
- ...Manager to oversee hotel operations and elevate guest satisfaction. The role involves achieving financial targets and leading a motivated team while maintaining brand... ...standards. The ideal candidate will have extensive experience in hotel management and strong leadership...
- ...McLean, Virginia is seeking a Team Captain to assist in operations while maintaining the South Block Experience for both Blockstars and Guests. Responsibilities include leading shifts, ensuring quality control, and contributing to a positive work environment. Ideal...Flexible hoursShift work
- ...for a luxury, full-service property in New York. This on-site role focuses on building a service-driven culture, elevating the guest experience, and mentoring department leaders to achieve operational excellence across Front Office and Rooms divisions. The ideal...
- ...Job Description Job Description Position Summary: Will lead Member Experience operations at their home gym, with an emphasis on member service, schedules, and inventory. This position reports to the home-gym General Manager. Major Responsibilities: Lead...
- Panda Express is seeking a Store Manager to lead a single store, driving financial results and guest satisfaction. You will oversee hiring, coaching and daily operations, ensuring exceptional experiences for guests. The company provides an 8+ week leadership training program...Flexible hoursShift workWeekend workAfternoon shift
$19.77 - $20.02 per hour
...will oversee store operations, ensuring maximum sales and profitability while managing guest services and inventory control. Candidates must have prior retail management experience and be physically capable to meet job demands. The role offers competitive hourly pay ranging...Hourly pay- Axon Enterprise is seeking an Employee Experience & Office Manager to join their Sterling, VA office. This role is crucial for maintaining a vibrant workplace culture by managing daily operations, planning events, and ensuring compliance with standards. The ideal candidate...Work at office
- ...leader to drive service, selling, and styling in a high-energy store environment in Fairfax, VA. You will model exceptional guest experiences and lead a team to deliver memorable service through technology-enabled transactions and strategic upselling. The role emphasizes...Local areaNight shiftWeekend work
- Panera LLC in Fairfax, VA is seeking a Team Manager to lead a busy restaurant team with a focus on guest delight, quality food, and staff development. You will coach, motivate, and guide team members to meet sales, speed, and accuracy goals while upholding Panera's service...Flexible hoursNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!


