ServiceNow Tech Lead
Pyramid Consulting, Inc.
ServiceNow Tech Lead
Immediate need for a talented ServiceNow Tech Lead. This is a 06+months contract opportunity with long-term potential and is located Reston, VA, Philadelphia, PA, Mount Laurel NJ (Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID- 26-17307 Pay Range: $85 - $90/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities
- Note- The resource will be in direct touch with Business teams.
- As an ServiceNow Tech Lead, you will be responsible for leading the effort to design, build, and configure applications, acting as the primary point of contact.
- Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Governance and change control for enhancements
- Interface with domain architects
- Discuss & capture requirements with platform & product owner
- Analyze requirements
- Recommend solution options
- Perform FSD reviews
- Impact assessments
- Coordinate development with scrum team
- Develop innovative solutions using ServiceNow Flow Designer to streamline business processes.
- Collaborate with cross-functional teams to integrate Client Configuration Management Database for efficient data management.
- Lead training sessions for team members on IT Service Management best practices.
- Contribute to the enhancement of ServiceNow Data Sources and Integrations to optimize system performance.
Key Requirements and Technology Experience:
- Must have skills: ["ServiceNow", "ServiceNow Module", "ServiceNow Flow Design"]
- Expert proficiency in ServiceNow Flow Designer is required. Advanced level of proficiency in ServiceNow Configuration Management Database (CMDB) is recommended.
- IT Service Management (ITSM) at Expert proficiency, ServiceNow Data Sources and Integrations at Advanced proficiency, and ServiceNow at Expert proficiency are suggested skills.
- Experience with TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer
- Certified CSA, CAD, CIS
- CTA and/or CMA a plus
- Understanding of ServiceNow data model, tables, workflows
Vacancy posted 2 days ago
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