Director IT Asset Management (Hybrid) - WashU IT

Scheduled Hours 40 Position Summary Defines, executes, and governs the enterprise-wide strategy, operating model, and performance outcomes for all IT asset lifecycle capabilities. Provides executive leadership for hardware and software asset management, ensuring alignment with enterprise technology strategy, financial objectives, risk management, and regulatory requirements. Owns the vision, roadmap, and governance framework for ITAM and serves as a strategic partner to senior leadership across IT, Finance, Procurement, Information Security, and business units. Accountable for optimizing technology investments, ensuring software compliance, mitigating risk, and delivering measurable business value through effective asset governance, automation, and data-driven decision-making. Establishes enterprise policies and standards, ensures scalable and auditable processes, and leads the continuous advancement of ITAM maturity across the organization. Job Description Primary Duties & Responsibilities: Defines and directs the execution of the enterprise IT Asset Management strategy, including a multi-year roadmap aligned to organizational priorities, technology strategy, and financial objectives. Establishs and enforces enterprise ITAM governance, policies, standards, and operating models across all business units and IT functions, ensuring consistency, scalability, and compliance Owns the financial performance of IT assets, including budgeting, forecasting, cost optimization, and realization of savings through lifecycle management, license optimization, and vendor negotiations. Accountable for software compliance and audit defense strategy, including management of publisher audits, risk mitigation, and contractual alignment with vendors. Directs and oversees the end-to-end lifecycle management of hardware and software assets, ensuring accurate, complete, and auditable asset data across procurement, deployment, maintenance, and disposal. Defines and advance the ITAM operating model, including tooling strategy (e.g., ServiceNow and integrated platforms), automation, and integration with CMDB and IT Service Management processes. Serves as the enterprise authority for IT asset data, establishing system-of-record standards, ensures data integrity, and enabling data-driven insights for financial, operational, and risk-based decision-making. Partner with senior leaders across IT, Finance, Procurement, Information Security, and business units to align asset management practices with enterprise priorities and drive cross-functional outcomes. Deliver executive-level reporting and insights, translating ITAM data into actionable intelligence related to cost, risk exposure, compliance posture, and operational performance. Provides organizational leadership for the ITAM function, including team development, workforce planning, performance management, and capability maturity advancement for a team of IT Asset Managers and Analysts. Drives continuous improvement and innovation, advancing ITAM maturity through automation, process optimization, and adoption of industry best practices aligned with ITIL Performs other duties as assigned. Working Conditions: Job Location / Working Conditions Normal office environment Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Ability to move to on and off-campus locations. Equipment Office equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: Bachelor's degree Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Relevant Experience (5 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Certifications in asset management (e.g., CAMP, CHAMP, CSAM, CITAM). ITIL 4 Foundation and/or additional ITIL certifications. Experience operating in complex, matrixed, and distributed organizations. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Adaptability, Configuration Management Database (CMDB), Contract Management, Cost Optimization, Cross-Functional Leadership, Data Governance, Deadline Management, Effective Written Communication, Executive Communications, Financial Management, Information Technology Infrastructure Library (ITIL), Interpersonal Communication, IT Asset Management (ITAM), Operating Model Design, Oral Communications, Organizational Leadership, Process Optimization, ServiceNow Platform, Stakeholder Influence, Team Development, Working Independently Grade G17 Salary Range $110,300.00 - $194,200.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email View email address on click.appcast.io or call the dedicated accommodation inquiry number at View phone number on click.appcast.io and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Q: Can I create a job alert to notify me when jobs of interest are posted? A: Yes! 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We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world. Useful Links Who We Are Human Resources Benefits Living in St. Louis Frequently Asked Questions Accommodation If you are unable to use our online application system and would like an accommodation, please email View email address on click.appcast.io or call the dedicated accommodation inquiry number at View phone number on click.appcast.io and leave a voicemail with the nature of your request. Regulatory Postings Know Your Rights: Workplace Discrimination is Illegal Poster (English; Spanish)