IT Service Desk Engineer Intern

IT Service Desk Engineer Intern

Venturi Astrolab, Inc. (Astrolab) is pioneering new ways to explore and operate on distant planetary bodies. We are singularly focused on designing, building, and operating a fleet of multi-purpose commercial planetary rovers to extend and enhance humanity's presence in the solar system. We are seeking motivated, creative, and exceptional people to join our world-class team. Astrolab is looking for an IT Service Desk Engineer Intern to support our day-to-day IT needs. This is a hands-on, customer-first role focused on keeping our team productive by resolving issues quickly and delivering great end-user support.

What You'll Do:

• Own and manage incoming IT support tickets from start to finish
• Image, configure, and deploy laptops for new and existing employees
• Support user onboarding and offboarding (accounts, access, equipment)
• Track and manage IT assets (inventory, assignments, returns)
• Set up and support audio/video for meetings and team events
• Partner with the Cloud Engineering team when issues escalate or overlap
• Willing to jump into other areas of IT and assist where necessary
• Willing to learn new products and services

What You'll Bring:

• Education: Currently pursuing or recently graduated with a bachelor's degree in information technology or related fields
• Experience: At least 3 months of hands-on experience outside of the classroom, including extracurricular project teams, personal projects, or prior internship/work experience
• Exposure to Office 365 suite of products
• Exposure to Windows 11, MacOS, iOS
• Scripting capabilities a plus

Additional Responsibilities

• Must be able to lift 50lbs
• You must be willing to work nights and weekends if necessary.

Benefits and Perks

• Join a team of best-in-class engineers building the foundation of planetary surface exploration
• Equity ownership in the company
• Comprehensive health benefits, including medical, dental, vision, and mental health support
• 401(k) plan with company match
• Flexible PTO and parental leave
• Home office set up reimbursement
• Weekly lunch stipend, plus complimentary snacks and beverages on-site
• Once a month social hour on-site with food and drinks

About Astrolab

Having a strong, inclusive, and inspired team is essential to accomplishing our bold mission. Employees are our biggest asset, and we are deeply committed to them and our values. At Astrolab we…

Demonstrate and inspire trust. Interactions are direct, honest, and respectful. We are fair and transparent with what we do and why.

Thrive in balance. Balance gives us perspective and keeps us motivated and inspired. We commit to rewarding work and a fulfilling personal life.

Seek diverse perspectives. We ask questions, engage in productive debate and offer alternatives to ensure our solutions and products are robust and a reflection of our collective best.

Move with purpose. Quality and reliability are accomplished through efficient ideation and iteration. We act with a sense of urgency and deliver what we promise, always with the big picture in mind.

Make an impact. We intentionally move our community and industry into the future through our work, practices, and actions.

Our Hiring Process

Stage 1: Application Review

Stage 2: Recruiter Phone Interview

Stage 3: Video Interviews

Stage 4: On-site Interview

Stage 5: Offer

Stage 6: Hired

Find out more

Astrolab is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, marital status, disability, or veteran status. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to View email address on click.appcast.io. We strive to remove unconscious and unnecessary barriers to build the best team. While we've outlined what an ideal candidate could look like, we know that you may bring something unanticipated and essential to the team. If you're reading this and can see yourself contributing, please register below.

Register Your Interest