Shift Leader

Job Description

Job Description

About Us

At XHANI LLC, we are building high-performance Burger King restaurants through strong leadership, operational excellence, accountability, and people development.

We are looking for experienced QSR leaders who can drive results, coach teams, and create outstanding guest experiences.

Position Summary

The Manager is responsible for leading restaurant operations during assigned shifts while achieving sales, labor, food cost, cleanliness, and guest satisfaction targets.

This is a hands-on leadership role.

Ideal Candidate

You:

• Have prior QSR leadership experience 

• Lead by example 

• Hold teams accountable respectfully 

• Understand restaurant P&L fundamentals 

• Can hire, coach, and develop teams 

• Thrive under pressure 

Key Responsibilities

Leadership & Team Development

• Lead shifts and ensure operational execution 

• Coach and train crew members 

• Conduct onboarding and performance conversations 

• Maintain positive team culture 

Operations Excellence

• Execute Burger King operating standards 

• Maintain food safety compliance 

• Ensure speed of service and guest satisfaction 

• Conduct line checks and restaurant walks 

Financial Management

• Manage labor targets 

• Control food and paper costs 

• Reduce waste 

• Support sales growth initiatives 

Staffing & Scheduling

• Build schedules based on forecasted demand 

• Monitor attendance and labor efficiency 

• Support hiring and retention 

Administrative

• Inventory counts 

• Cash controls and deposits 

• Daily reporting 

• Invoice receiving and operational follow-up 

Minimum Requirements

• 2+ years QSR management experience (Burger King, McDonald's, Wendy's, Chick-fil-A, Popeyes, KFC, Taco Bell preferred) 

• High school diploma required 

• Strong communication skills 

• Experience managing teams of 15–30 employees 

• Open availability preferred 

Preferred Experience

• Drive-thru operations 

• Food safety certification 

• Restaurant scheduling systems 

• POS systems and labor management tools 

Performance Metrics

Managers are measured on:

• Sales growth 

• Labor % 

• Food cost % 

• Guest satisfaction 

• Speed of Service (SOS) 

• Food safety compliance 

• Employee retention 

Benefits

• Competitive salary / hourly package 

• Performance bonuses (if applicable) 

• Career advancement opportunities 

• Paid training and development 

If you want to build teams, improve restaurants, and grow your career, we want to meet you.

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