Residential Account Manager
$55k - $60kIICRC
Responsive Recruiter
Guide homeowners through restoration with confidence. When disaster strikes, homeowners need more than a contractor—they need a trusted advisor. At SERVPRO Team Wall, our Residential Account Managers serve as the primary point of contact for customers throughout their restoration journey. From delivering estimates and explaining the process to coordinating with production teams and ensuring an exceptional customer experience, you'll help families navigate one of the most stressful events of their lives. This is an ideal opportunity for someone who enjoys relationship building, problem solving, project coordination, and helping customers make informed decisions. Commission: $55,000-$60,000 base plus commission.
What you'll do:
- Manage residential restoration and reconstruction opportunities from estimate through project completion
- Deliver and explain estimates to homeowners
- Follow up with customers and help convert opportunities into sold projects
- Coordinate with operations, estimating, construction, insurance adjusters, and accounting
- Provide proactive project updates and exceptional customer communication
- Resolve issues quickly while advocating for both the customer and the company
- Maintain accurate documentation within company systems
- Build long-term relationships that create outstanding customer experiences
What we're looking for:
- An exceptional communicator
- Highly organized and detail-oriented
- Customer-focused and relationship-driven
- Solution-oriented and proactive
- Able to manage multiple priorities in a fast-paced environment
- Professional, accountable, and dependable
Preferred experience:
- Restoration
- Residential construction
- Insurance claims
- Property management
- Account management
- Customer success
- Project coordination
- Home improvement or consultative sales
Experience with restoration or Xactimate is a plus, but we are willing to train the right candidate.
Why join SERVPRO Team Wall?
- Competitive compensation plus performance incentives
- Career growth opportunities
- Ongoing professional development
- Collaborative, team-first culture
- Opportunity to make a meaningful impact on customers during difficult times
If you enjoy helping people, building relationships, and seeing projects through to successful completion, we'd love to hear from you. Apply today and help homeowners restore more than their property—you'll help restore their peace of mind.
Company benefits:
- 401k + matching
- Medical/Dental/Vision
- Generous PTO policy
- Training & Development
Compensation: $55,000.00 - $60,000.00 per year
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Residential Account Manager in Sparks Glencoe, MD vacancy
$75k
...partner the most. SERVPRO Team Wall is seeking a motivated Account Executive for our Hunt Valley, MD office who enjoys opening doors... ...where you'll create new relationships with commercial property managers, facility directors, healthcare organizations, municipalities,...SuggestedFor contractorsWork at officeSERVPRO Team Wall - 9695
Sparks Glencoe, MD4 days ago- ...We are seeking an experienced Residential Construction Project Manager to manage residential renovation, rehabilitation, and development projects throughout the Baltimore metropolitan area. This position will take full ownership of projects from initial planning and...SuggestedFor subcontractorWork at office
Alpha Hire
Owings Mills, MD3 days ago $15 - $17 per hour
...As an Account Manager at AlphaGraphics, your primary role will be to increase the center's inside sales and support the Account Executive as needed. This responsibility should always focus on increasing the center's sales, drawing in new customers and contacts, maintaining...SuggestedHourly payLocal areaAlphaGraphics
Reisterstown, MD2 days ago- ...2/16/2026 Serve as the primary or secondary (working under an account lead) day-to-day relationship owner for assigned clients, acting... ...and budgets, including scope development, forecasting, change management, and profitability tracking Lead internal integration across...SuggestedWork at officeRemote work
MGH
Cockeysville, MD3 days ago $55k - $75k
...Personal Lines Account Manager Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated...SuggestedTemporary workWork at officeLocal areaRemote work- ...ensuring clear communication and alignment on campaign objectives. Manage end-to-end digital campaigns across display, video, social... ...Studies, or a related field. 2–4 years of experience in a digital account management, media planning, or advertising operations role—...
Guided Search Partners
Lutherville Timonium, MD3 days ago $19.5 per hour
*Retail Account Manager (Financial)* Baltimore, MD | $19.50 USD/hour *Highlight:* * Industry: Financial and Customer Service * Employment Type: Contract-to-Hire (6-months) * Location: Baltimore, MD Working with an extensive client base, TEKsystems...Contract workTemporary workLocal areaTEKsystems
Owings Mills, MD3 days ago$15 - $17 per hour
...Account Manager As an Account Manager at AlphaGraphics, your primary role will be to increase the center's inside sales and support the Account Executive as needed. This responsibility should always focus on increasing the center's sales, drawing in new customers and...Hourly payLocal area$65k - $72k
...Hilb Group Commercial Lines Account Manager Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently...Temporary workLocal areaRemote work$75k
...Target Earnings: $75,000+ Top Earner Potential: $120,000+ per year What do our Account Executives do? The primary purpose of this role is to sell the company's industry leading pest management services and products to new and existing commercial customers, while...Hourly payFull timePart timeLocal areaImmediate start$55k - $100k
Job Summary The Account Manager is responsible for the effective management of commercial lines accounts. Working with the producer, the Account Manager will help assess the risk management needs of prospects and clients and will market new and renewal accounts. An understanding...Full time- ...We are seeking a motivated and experienced Employee Benefits Account Manager to join our dynamic team. As an Account Manager, you will be responsible for managing a portfolio of client accounts, ensuring exceptional service delivery, and driving growth through proactive...Full timeLocal area
Ultimate Staffing
Lutherville Timonium, MD5 days ago $113.3k - $188.8k
...M&T Bank Corporation in Timonium is seeking a dedicated Business Banking Officer to manage a portfolio of small business relationships. The role involves developing new banking relationships, servicing existing business clients, and achieving sales goals ranging from...M&T Bank
Lutherville Timonium, MD3 days ago$85k - $110k
...providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there we also invest... ...your potential has no limits HUB is the place for you. Senior Account Manager We currently have an opportunity for a Senior...Work at officeLocal areaFlexible hours$80k - $125k
...Sales Account Executive Our client, Armatus Dealer Uplift located in Hunt Valley, MD, seeks a full-time "on-site" Sales Account Executive... ...clients, presenting Armatus' unique value propositions, managing client relationships, preparing and submitting sales reports, and...Full timeTemporary workWork at office$113.3k - $188.8k
...a Business Banking Officer in Timonium, Maryland. The role involves developing banking relationships with small business clients, managing a loan portfolio of $15MM to $40MM, and achieving revenue goals ranging from $300M to $500M. Applicants must have at least a bachelor...$100k
...and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING POTENTIAL AGGRESSIVE...Local areaSlice Merchant Services
Owings Mills, MD5 days ago$87k - $122k
...Learn more at We are seeking a dynamic and results-driven Account Executive to join our team at Pavion. As an Account Executive,... ...information to the engineering, operations team, and leadership team. Manage CRM data: Include accounts, contacts, and opportunities in the...Contract workFor contractorsPavion Corp
Owings Mills, MD4 days ago- ...Account Executive While working as an Account Executive, your role serves as a key introduction for our customers through lead generation... ...sell across all verticals. Enter accurate RFQ's for project managers to complete. Follow-up on Pending estimates for customers in...Work at officeFlexible hours
Strategic Factory
Owings Mills, MD2 days ago - ...a better world of work; think of Gallagher. Overview The Account Executive is accountable for expanding existing relationships... ...service to both internal and external clients through the proactive management of an assigned group of client accounts of moderate to high...Full timeLive outWork at officeLocal areaFlexible hours
Gallagher Benefit Service
Hunt Valley, MD4 days ago - ...technology touches every aspect of our daily lives. Building Our Wireless World, Together®. TESSCO is seeking an experienced Accounting Manager in Hunt Valley, MD responsible for managing accounting operations, financial reporting, budgeting, forecasting, and performance...Work at office3 days per week
TESSCO
Cockeysville, MD4 days ago $86.39k - $151.22k
...all 14,000 of us across the world – are what makes this company a great place to work. We are looking to hire a Senior Account Manager, Flavor Sales immediately to cover the Southwest/Southeast (Texas, Arizona, or Florida). What We Bring To The Table:...Permanent employmentContract workImmediate start- ...– all 14,000 of us across the world – are what makes this company a great place to work. We are looking to hire a NW Sr. Account Manager - Food Away from Home Sales . This new hire will work remotely from their home office in the Northwest Region (WA, OR, CA)...Permanent employmentWork at officeLocal areaRemote workHome office
$75k - $150k
...Job Description Job Description Territory Account Manager – Manufacturers Inside Sales Company Description IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use technology to design, develop, and manage complex business projects...Temporary workLocal areaImmediate startWorldwideFlexible hours- ...The Classic Catering People is looking for a vibrant and driven Account Executive to join our dynamic team in Owings Mills, Maryland.... ...execution of all contracted events. Track sales activities, manage client information, and provide regular reports on sales performance...Work at officeFlexible hoursAfternoon shift
$75k - $137.5k
...in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our... ...outcomes. Develop and execute strategic territory and account plans to maximize market penetration, opportunity creation, and...Contract workLocal areaRemote workElement Fleet Corporation
Sparks Glencoe, MD5 days ago$70k - $80k
...experienced out of area candidates. Position Functions: • Account openings and transitions, asset transfers, beneficiary updates... ...communication with clients and team members • Efficient time management & ability to multi-task • Polite and clear phone manner • Consistent...Full timePart timePrivate practiceWork at officeImmediate startRemote workFlexible hours2 days per weekAmeriprise Financial
Owings Mills, MD5 days ago- ...employment Paid Training Career Advancement 401(K) andprofit sharing Sheehy Auto Stores seeks a high-energy and emphatic customer relations manager who is passionate about delivering exceptional customer service and problem-solving. As CRM, you will establish relationships with...Local areaWork from home
Sheehy Toyota of Timonium & Volvo Cars Hunt Valley
Cockeysville, MD2 days ago $55k
...BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Timonium, MD Assistive Care Office . If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes...Work at officeLocal areaImmediate startBAYADA Home Health Care
Lutherville Timonium, MD4 days ago- ...A leading insurance agency in Cockeysville, Maryland is seeking a Commercial Lines Client Relationship Manager. This role is vital for maintaining client relationships and providing high levels of service. The ideal candidate should possess deep expertise in commercial...
Diversified Insurance Industries, Inc.
Cockeysville, MD1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Residential Account Manager. Be the first to apply!
