Customer Service & Administrative Coordinator

Job Description

Job Description

Customer Service & Administrative Coordinator

Middletown Area, CT
$22.00 per hour

Are you someone who thrives in a fast-paced environment, enjoys staying busy, and can confidently manage multiple priorities at once? Our client is seeking a Customer Service & Administrative Coordinator to support a busy office where organization, attention to detail, and strong communication skills are essential.

This is much more than answering phones. The successful candidate will assist with customer communications, contract processing, data entry, and a variety of administrative tasks while navigating multiple software programs throughout the day. Training will be provided, but a willingness to learn and the ability to remain productive under pressure are key to success.

What You'll Do

• Answer and direct incoming calls
• Assist customers and respond to inquiries
• Set up and enter contracts and related documentation
• Maintain accurate records and databases
• Follow up on customer accounts as needed
• Navigate multiple software systems simultaneously
• Support daily office operations and administrative functions
• Assist with additional projects and tasks as assigned

What We're Looking For

• Strong multitasking and organizational abilities
• Excellent communication and customer service skills
• Ability to learn new software and processes quickly
• Attention to detail and accuracy
• Confidence when handling customer concerns and difficult conversations
• Ability to prioritize competing demands in a fast-paced environment
• Positive attitude and willingness to jump in where needed

Ideal Candidate

• Enjoys staying busy and managing multiple responsibilities
• Learns new systems quickly
• Is comfortable working with multiple monitors and applications
• Remains professional and composed in challenging situations
• Is dependable, adaptable, and team-oriented

Why Consider This Opportunity?

• $22.00 per hour
• Full-time position
• Training provided
• Variety in daily responsibilities
• Opportunity to grow your administrative and customer service skills
• Stable and fast-paced office environment

If you're organized, adaptable, and enjoy a role that keeps you engaged throughout the day, we'd love to hear from you.

Apply today!

A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws.