Warehouse Supervisor

Job Full Description

Position: Warehouse Supervisor
Department: Warehouse & Distribution
Reports To: Operations Manager / Warehouse Manager

Position Summary


The Warehouse Supervisor is responsible for overseeing daily warehouse operations, leading a team of warehouse associates, maintaining inventory accuracy, coordinating inbound and outbound shipments, and ensuring a safe, productive work environment. This role requires strong leadership, inventory control experience, shipping and receiving knowledge, and the ability to operate warehouse equipment, including forklifts.

Key Responsibilities

Warehouse Supervision

• Supervise and lead a team of warehouse associates (typically 10-30+ employees).
• Assign daily tasks and ensure workloads are completed efficiently.
• Conduct pre-shift meetings to communicate production goals, safety expectations, quality standards, and daily priorities.
• Train and mentor new employees on warehouse procedures and company policies.
• Monitor employee performance and provide coaching to improve productivity.
• Ensure compliance with OSHA regulations and company safety procedures.

Inventory Management

• Maintain accurate inventory records using a Warehouse Management System (WMS) or ERP system.
• Perform cycle counts, physical inventories, and inventory reconciliations.
• Investigate inventory discrepancies and identify root causes.
• Implement corrective actions to improve inventory accuracy.
• Monitor inventory movement and ensure proper product storage and labeling.

Examples of Inventory Accuracy Improvements

• Led weekly cycle count programs that significantly reduced inventory discrepancies.
• Implemented standardized receiving and put-away procedures to improve inventory accuracy.
• Worked with warehouse staff to identify picking errors and introduced barcode scanning procedures to reduce mistakes.
• Investigated inventory variances and collaborated with purchasing and production teams to resolve issues.
• Organized warehouse locations to improve inventory visibility and reduce misplaced products.

Shipping & Receiving Coordination

• Coordinate inbound and outbound shipments with carriers and customers.
• Schedule deliveries and pickups.
• Prepare shipping documentation including Bills of Lading (BOLs), packing lists, and shipping labels.
• Verify incoming shipments for accuracy and resolve receiving discrepancies.
• Communicate with transportation providers regarding shipment status and delivery schedules.
• Ensure customer orders are picked, packed, and shipped accurately and on time.

Examples of Shipment Coordination

• Scheduled daily freight pickups with LTL and parcel carriers.
• Coordinated shipping priorities to meet customer deadlines.
• Prepared shipping documentation and ensured compliance with transportation requirements.
• Worked closely with customer service and production departments to ensure timely deliveries.
• Resolved shipping delays and coordinated replacement shipments when necessary.

Forklift Operation

• Safely operate sit-down, stand-up, reach, or pallet jack equipment.
• Load and unload trucks.
• Move materials throughout the warehouse.
• Stack pallets and organize inventory.
• Conduct daily equipment inspections and report maintenance needs.

Qualifications

• 3+ years of warehouse experience.
• Previous experience supervising warehouse personnel.
• Experience with inventory control and cycle counting.
• Shipping and receiving coordination experience.
• Forklift certification or the ability to safely operate forklifts.
• Experience using WMS or ERP systems.
• Strong leadership, communication, and problem-solving skills.
• Ability to lift up to 50 pounds.
• Proficient with Microsoft Office and warehouse computer systems.

Preferred Experience

• Lean Manufacturing or Continuous Improvement experience.
• OSHA safety knowledge.
• Experience with barcode scanning systems and RF scanners.
• Knowledge of freight carriers, shipping documentation, and inventory reporting.

Parsippany, NJ
1304
140 Littleton Road
Suite 110
Parsippany, NJ 07054