Clinical Liaison

Clinical LiaisonPay Rate: $38.00 - 40.00/hrSchedule: 8am - 5pm (Monday - Friday)Requirements: LPC, LCSW, LMFTThe Clinical Liaison is responsible for assuring coordination and proper placement of patients with BHG services for MAT and/or SUD services by gathering preadmission information, to assist in communication of information about the patient to all disciplines and oversee the patients transition to BHG services. The Clinical Liaison is an experienced clinician who educates the patients, their families and the facility staff about the services and programs provided by BHG.The key responsibilities of the Clinical Liaison include but not limited to:Interacts with outside agency personnel on a regular basis to conduct assessments of patients selected by the agency for care and who have been referred to BHG for our SUD servicesBasic assessment of patientsBHG programs and admission requirements for servicesCompleting clinical documentation including admission paperworkOther targeted services as directedEffectively Communicates timely with the discharge planner/hospital social worker to coordinate needed BHG services for patients that have been referred to BHGMaintains information on BHG patients that have been hospitalized and communicates back to the BHG clinical team with updatesMaintains relationships with referral sources and serves/acts as a liaison between outside agencies and BHG.Is knowledgeable of contracts and payor requirements for covering servicesEffectively communicates with BHG clinic staff, medical team, patients and familiesCommunicates with the patient, family and health care team regarding appropriate services, supplies and discharge coordinationReviews patients medical record per hospital instructions and allowance, to obtain primary and secondary insurance payor information and relays this to the BHG team for insurance verificationNotifies Clinical team of discharge in a timely mannerFacilitates the coordination and instructions to the patient/and family prior to dischargeEffectively communicates with the Regional Outreach Manager and Regional Director regarding opportunities and challenges that will contribute to the growth of the program and patients being discharged from the hospital or transferred via the ED to BHG.Maintains confidentiality of patient and proprietary information. Observe legal and ethical guidelines for safeguarding the confidentiality of patient and BHG information. Meets with the ROM and RD routinely to review progress with the accountsMaintains a professional imageDresses in attire that conveys a professional image adhering to BHG dress code policy. Consistently maintains personal self-control and professional decorum in the clinics, hospitals and community.Participates and attends required in-servicesDemonstrates current knowledge regarding the care and management of patients in OTP/MAT programs and at BHG. Completes all BHG educational modules assigned. Stays current on all new programs and opportunities for patient and hospital support.Contributes to the achievement of BHG mission and goals through effectively participating in committees and/or informal work groups as assigned.Maintains compliance with all accreditations, regulatory, legal and safety requirements.QualificationsMust have one of the following counselor licensures that are required in the state of the Colorado to support complete patient education and admission assessment into BHG servicesLPC (Licensed Professional Counselor)LCSW (Licensed Clinical Social Worker)LMSW (License Master Social Worker)Provides excellent Customer servicePossesses the ability to deal tactfully with personnel, referral sources, patients, family members, government agencies, and the general publicExhibits efficient problem-solving skills.Organized and works well independently and in groupsEnthusiastic, highly motivated personality, self-starter, genuine and empatheticKnowledgeable regarding the state regulatory guidelines and payor guidelines as well as BHG policies and proceduresValid and current driver's license and evidence of automobile insuranceAbility to handle stress and meet deadlinesAbility to travel to multiple job sites and attend required meetingsIn addition to meeting the qualifications, the ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below:High integrityExcellent verbal and written communication skillsSound judgmentEfficientSelf-starterAbility to work independently and under pressure while handling multiple tasks simultaneouslyAbility to make decisions and use proper judgment with confidential and sensitive issuesMust be able to react quickly and make effective decisionsDemonstrate basic computer/word processing skillsDemonstrate basic knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, and computer programsAbility to demonstrate sufficient knowledge and understanding of human behavior to show potential for rehabilitating drug dependent patientsMust have sufficient knowledge of the substance abuse population, treatment planning and the field of human social services to work toward the rehabilitation of the patient communityPhysical Requirements and Working ConditionsSpeaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes.Vision adequate to read correspondence, computer screen, forms, etc.Prolonged sitting, some bending, stooping, or stretchingVariable workload, periodic high stress and activity levelStandard medical office conditions and environmentsInteractions with patients who may be ill, have infectious diseases, have mental health diagnoses and/or are involved in the criminal justice systemKeyboarding for long periods of timeWhy BHG?We Take Care of You, So You Can Change LivesAt BHG, our people make healing possible—and we're committed to supporting every step of your journey. Our benefits go beyond the basics. We've built an environment where you can thrive, grow, and feel proud of the difference you make every day.Whether you're full-time or part-time, we offer a variety of benefits to support your total well-being. Specific offerings may vary based on your role and hours worked.Comprehensive Health & WellnessYour health matters — to you, your family, and your ability to make an impact. We offer:Three medical plan options so you can choose the coverage that fits your needsDental and vision insurance to help you stay healthy head to toeCompany-paid and supplemental life insuranceDisability coverage to provide peace of mindA competitive 401(k) plan with company match to help you invest in your futureGrowth & DevelopmentWe believe in investing in your potential — because your success is our success.Role-specific training and development opportunitiesTuition reimbursement program to support continued educationDefined career paths and advancement opportunitiesSupport for certifications and licensureWork-Life BalanceWhen you're well-rested and supported, you can show up at your best — for your patients, team, and yourself.Generous PTO and paid holidaysPersonal leave options when you need time to care for yourself or loved onesMany roles offer early in/early out schedulesNo nights for many positions to allow more personal timeRecognition & RewardsWe see the value of your work and believe it should be recognized and rewarded.Competitive compensationQuarterly performance bonusesIncentives for professional achievements, like earning