Resident Director

University Staff Assistant Resident Director Residence Life and Housing Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies! Who We Are Rooted in research. Connected to Colorado and powered by YOU! We're hiring an Assistant Resident Director and a Resident Director in Residence Life & Housing at the University of Colorado Colorado Springs. Join a team committed to building residential communities where students from a wide range of backgrounds live, learn, and thrive. Our live-in teams--including our Assistant Resident Directors and Resident Directors--mentor student leaders, support students in need and help shape an inclusive residential experience for a growing and increasingly diverse student population. These live-in positions are based in Colorado Springs - Colorado's second-largest and one of its fastest-growing cities. Living here means access to: Arts, music, and cultural events on campus and across the region Food and cuisine from all over the country (Whataburger and In-N-Out in the same day? No problem!) Historic entertainment and culture in Cripple Creek Big city amenities just an hour away in Denver, including professional sports teams like the Broncos, Nuggets, Avalanche and Summit Recreation, nature, and iconic mountain views near Pikes Peak This is a great opportunity if you're passionate about student development, inclusive community building, and would like an opportunity to enhance your leadership in residence life! Colorado Springs, CO Assistant Resident Director - Residence Life & Housing Salary Range $40,209 - $46,045 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions. Work Location On-Site Live in required - Includes an unfurnished-on campus apartment. Benefits at a Glance Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave. Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices. Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options. Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth. Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development. Want to know your total compensation? Use our calculator to get the complete picture! At UCCS, our employees are our most valued asset. We're proud to offer: Summary The University of Colorado Colorado Springs (UCCS) on-campus residential housing offers students two distinct Villages, that are home to the full spectrum of UCCS students. Establishing life-long friends, connections, and memories is what makes on-campus living an integral part of the UCCS Mountain Lion experience. The Assistant Resident Director (ARD) will lead front desk and mail operations for the department including development and implementation of front desk and mail room procedures, operations, and training. This includes ensuring service excellence and engagement through the front desk and mail room operations. Additionally, ARDs will assist Resident Directors and other professional staff in the department with coordinating RA training, events, policies, procedures, and daily operations. The Assistant Resident Director will be required to live on campus to support our student residential population and serve as part of an on-call rotation with other professional staff. This appointment is temporary in nature. Funding is currently expected to last up to 11.5 months, at which time funding will be reviewed for possible extension. Acceptance of this temporary, at-will, position does not guarantee regular employment. Essential Functions Organize and support the front desk and mail operations of both villages Supervise student staff including: 1 lead Front Desk Assistant (lead FDA) up to 5 Front Desk Assistants (FDAs) and up to 5 Mail Clerks. Maintain package and mail delivery in the "StarRez" software system. Maintain mail room standard operating procedures. Maintain positive working relationships with all Residence Life and Housing professional staff and student staff. Maintain positive working relationships with Campus Services/Facilities Services, UCCS Police, Dean of Students office, Recreation and Wellness, and other campus departments as needed. Ensure the mail room is always clean and organized. Ensure proper parcel procedures, laws, and guidelines are followed when handling packages. Serve as primary point of contact for inventory of supplies, storage rooms, technology, and other departmental property. Cultivate and maintain a positive living environment that supports academic achievement, personal growth, engagement, belonging, and retention. Support development and delivery of an engaging and enriching residential experience tailored to the specific demographics of the residential population. Promote and facilitate residents' personal development through programming, workshops, and one-on-one interactions that foster a sense of community and belonging. Educate staff and students on policies and procedures, and how to respect the rights of others through community standards. Encourage resident involvement in events, programs, and leadership opportunities Maintain a high degree of visibility for all residents and members in the community Provide individual support to residents, addressing their personal, academic, and social concerns. Coordinate responses, including coaching and modeling for the student staff, to roommate conflicts, personal crises, and other concerns, including mediating conflicts among residents and enforcing community standards. Provide leadership to student staff in setting goals for the year, monitor work performance for accuracy and completeness in accordance with department and divisional goals and objectives, and ensure compliance with established Residence Life policies and procedures. Conduct student staff performance evaluations on a regular basis and during the annual departmental evaluation process. Engage in accountability practices to ensure student staff meet performance expectations and maintain GPA and credit hour requirements. Provide student staff with guidance about university policies, procedures, and resources. Utilize departmental resources for ongoing development and training. Recognize and praise student staff for strong performance and significant achievements. Attend all staff meetings Assist the Resident Directors in everyday residence life operations. Assist the department in planning of semesterly move in, kick off week, and RA training Other relevant duties as assigned Student Confidentiality and Student Data Assistant Resident Directors are expected to maintain strict confidentiality regarding all student information, including but not limited to conduct records, academic status, health‑related disclosures, and personal circumstances shared during their role. Student information must only be accessed, discussed, and shared on a legitimate educational need‑to‑know basis and in alignment with institutional policy and applicable laws (e.g., FERPA). ARDs are responsible for modeling appropriate information boundaries with all student staff, ensuring undergraduate staff are not given access to sensitive information beyond what is necessary to perform their duties. Casual, speculative, or unauthorized sharing of student information‑whether in conversation, training settings, or digital platforms is not permitted. Impact of Errors Due to the scope of responsibility and level of independent decision‑making required in this role, errors in judgment, communication, documentation, supervision, or execution of duties may result in adverse impact to students, staff, and the institution. Such impacts may include compromised student safety and well‑being, inconsistent application of policies, diminished staff performance, and increased institutional risk related to compliance, legal exposure, and operational effectiveness. Resident Directors are expected to maintain professional standards, including confidentiality, accurate documentation, and consistent presence, availability, and responsiveness within the residential community. Failure or inability to meet these expectations or adhere to established policies and procedures may result in performance management action, up to and including disciplinary action and termination. Tentative Search Timeline Priority will be given to applications submitted by: June 7th, 2026, this position is open until filled. Potential interview dates: June 8th - June 12th, 2026. Potential start date: July 15th, 2026. Equal Opportunity Employer CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices. Eligibility and Application Requirements Applications received before June 7th, 2026 will receive priority consideration. * Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job # 39560). * Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. If you have technical difficulties with your application, please contact the CU Careers help desk at View phone number on click.appcast.io or View email address on click.appcast.io. Job related inquiries should be directed to the posting contact. This position does not include new visa sponsorship for individuals outside the U.S. The university will not initiate sponsorship for those who do not currently hold a U.S. work visa or authorization. If you already have valid U.S. work authorization or are on a visa that permits employment, we welcome your application. Applicants should either reside in Colorado or be prepared to relocate within two months of starting employment. We're excited to welcome new team members and will provide support and resources to help make your transition to Colorado as smooth as possible. Application Materials Required Cover Letter, Resume/CV Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A Cover Letter. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials. Job Category Student Services Primary Location Colorado Springs Department C0001 -- Colorado Springs Campus - 40129 - VCEMSA-Housing Schedule Full-time Posting Date May 13, 2026 Unposting Date Ongoing Posting Contact Name: Lillian Hogan Email: View email address on click.appcast.io Position Number 00002772 #J-18808-Ljbffr