Staff, Technical Program Manager

Staff, Technical Program Manager

Join Walmart Global Tech's Platforms organization, where we build the foundational technologies that power one of the world's largest retail ecosystems. Our teams create secure, scalable, and reliable platforms that enable engineering teams across eCommerce, Stores, Supply Chain, and Enterprise to innovate faster and deliver exceptional customer and associate experiences. If you're passionate about solving complex technical challenges at global scale and shaping the future of platform engineering, you'll have the opportunity to make an impact that reaches millions every day. About Team About GTP PMO Team: GTP PMO acts as an accelerator to the execution engine within the org. From internal deliverables across several teams, managing risks and dependencies to meet the timelines and managing the heavy lifts of program adoption across Global Tech. The team is well regarded for its bias for execution, thinking and automation of frameworks, building relationships and managing complex technology deliveries. The technical program managers get a taste of several technology domains, a peer group which is extremely supportive and collaborative and a team culture which practices Walmart values everyday.

What you'll do...

• Program Goals & Planning: Defines goals, deliverables, schedules, and critical paths for managing multiple medium- to high-complexity programs in alignment with overall strategic objectives and shifting priorities.
• Dependency & Commitment Management: Independently secures commitment from teams involved and manages dependencies within your assigned area of work.
• Technical Design Translation: Independently clarifies requirements with engineering teams and translates product feature needs into robust technical designs across applications, platforms, infrastructure, and security.
• Technical Oversight & Best Practices: Manages design, architecture, and tradeoffs with engineering teams to ensure effective SRE frameworks (observability, monitoring, pre-production checklists, alerting) and roll-forward/roll-back plans are applied.
• Ambiguity & Conflict Resolution: Resolves ambiguous situations and brings clarity to program teams on end-to-end technology solutions. Aligns stakeholders during and after setbacks, blockers, and obstacles.
• Proactive Governance: Tracks multiple projects against approved milestones, quality metrics, and budgets. Negotiates against timelines, resources, and priorities to secure commitments.
• Analytical Problem Solving: Maps deliverables to program success metrics. Synthesizes data from multiple vantage points (engineering excellence, product analytics, program success) into actionable insights and suggests alternative solutions.
• Influential Communication: Prepares concise, logically structured reports/materials and communicates complex technical information clearly to large and diverse audiences.

What you'll bring

• Proven Program Expertise: Demonstrated experience in planning, execution, and risk mitigation for medium to high-complexity initiatives.
• Stakeholder Alignment: Strong stakeholder management skills with a proven record of coordinating cross-functional dependencies and building relationships.
• In-depth SDLC & Infrastructure Knowledge: Solid understanding of Agile methodology, system design concepts, APIs, cloud computing, and hardware/software lifecycles (EOL, upgrades, migrations).
• Fact-Based Decisions: Ability to analyze data and use fact-finding techniques to improve processes and deliver measurable outcomes.
• Leadership & Mentoring: Demonstrated leadership in mentoring and developing team members while promoting ethical standards and operational excellence.

Required Knowledge

• Program management techniques, tools, benefits analysis, and communication processes.
• System/platform design components, cloud computing, and Site Reliability Engineering concepts.
• Stakeholder identification, engagement strategy, and relationship management techniques.
• Techniques to manage conflicting stakeholder priorities and ambiguity.

Progression of Proficiency Expectation

• Independently builds relationships and aligns stakeholders on roles, responsibilities, and cadences at various stages of program execution. Ensures that all dependent teams and stakeholders have an accurate and thorough understanding of goals, timelines, and deliverables, while successfully guiding teams through changing landscapes.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 5 years' experience in engineering, engineering program management, technical program management, product management, or related area. • Option 2: 7 years' experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Project Management., Master's degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years' experience in product design., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2403 Se J St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.