Sales Enablement Specialist

About Aspen

We love what we do! At Aspen Surgical we live our values of Customer Focus, Integrity, Accountability, Collaboration, and Innovative Spirit every day. This caring dedication creates and builds exceptional products that drive the industry standard making a real and lasting impact on people's lives around the world. We strive to be the best, while providing the tools, resources, and support needed to set our team members up for success.

Summary

The International Revenue Enablement Specialist plays a critical role in supporting global sales operations and revenue growth for Aspen Surgical. This position focuses on enabling international sales teams through detailed product support, logistics coordination, cross-referencing of products, and proactive customer engagement. The ideal candidate is highly detail-oriented, customer-focused, and a motivated self-starter who thrives in a fast-paced environment. This role is designed for someone interested in developing deeper commercial expertise and ultimately progressing into a direct selling or account management position.

In This Position, You Will Have the Opportunity To

Revenue Enablement & Sales Support

• Support international sales teams with product information, pricing guidance, and order coordination to help drive revenue growth.
• Assist distributors and customers with product cross-referencing to ensure accurate product selection and conversion opportunities.
• Prepare and support sales quotes, product recommendations, RFP submissions, and customer-facing documentation.
• Proactive cross reference backordered items, provide open order reports to customers, and proactive upselling.
• Be the point project manager for large tender opportunities.

Customer & Distributor Support

• Serve as a key point of contact for international customers and distribution partners regarding product availability, specifications, and ordering processes.
• Maintain a high level of responsiveness and professionalism in resolving customer inquiries and product-related questions.
• Work closely with sales representatives to ensure seamless communication and service for international accounts.

Logistics & Order Coordination

• Coordinate closely with logistics, supply chain, and customer service teams to ensure timely and accurate fulfillment of international orders.
• Monitor order status, shipment timelines, and documentation requirements for global shipments.
• Assist the Regulatory department in navigating international shipping requirements, documentation, and distributor coordination.

Process Improvement

• Identify opportunities to improve internal processes that support international sales efficiency and customer experience.
• Maintain organized documentation and resources that support global sales enablement.
• Proactively solve problems and anticipate customer or sales team needs.

What You Need to Succeed in This Position

• Bachelor's degree in Business, Supply Chain, Sales, or related field preferred.
• 2 years of experience in healthcare industry supporting sales, revenue enablement, customer operations, logistics coordination, or similar role a plus.
• Key characteristics include detail-oriented, customer-focused, self-starter, commercial mindset, logistics awareness, & growth-oriented.
• Intermediate level of proficiency in excel and experience in Salesforce.com
• Bi-lingual in English and Spanish
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Career development - this role provides strong exposure to international customers, distributors, and product portfolios at Aspen Surgical. Successful candidates will build the commercial and product expertise necessary to transition into future roles.

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Diversity makes us better.