Senior Business Analyst

Streamline technology tools and maximize the value of every software investment. As a senior business analyst at Gallup, you’ll lead our software rationalization and optimization efforts to help us reduce redundancies, modernize tools and make smarter technology investments that enhance employee productivity. Partnering closely with stakeholders across technology, procurement, finance and business teams, you’ll evaluate tools, manage change and ensure we maximize the value of our technology investments. What You’ll Do Establish and manage processes for software rationalization and optimization Analyze value, redundancy and compliance of Gallup software Maintain a central inventory of licenses and SaaS tools Lead governance processes for monitoring usage, facilitating renewals and evaluating new tool requests Lead discovery with stakeholders to assess business needs and match teams with the right tools Research and recommend modern, cost-effective solutions for tool consolidation or replacement Develop and communicate transition and change management strategies to retire or replace tools successfully Track adoption, ROI and productivity improvements through metrics and reporting Partner with procurement and finance on license consolidation, renewals and vendor negotiations What Makes You Stand Out Strategic software oversight: You’ve optimized software portfolios, retiring redundant tools and driving measurable cost savings. Process leadership: You excel at mapping business processes, defining requirements and guiding multiple teams. Financial acumen: You are skilled at evaluating ROI, negotiating contracts and gaining maximum value. Change management skills: You have created and led communication and adoption plans that help associates embrace new tools with confidence. Future-focused mindset: You anticipate and evaluate emerging SaaS and AI trends, bringing fresh ideas that boost productivity and keep Gallup at the forefront of innovation. What You Need Bachelor’s degree in computer science, MIS, business or related field required; master’s degree preferred At least five years of experience in business analysis, business optimization, software rationalization and optimization, software asset management, software portfolio management, or technology strategy required Proven experience evaluating SaaS tools and driving cost optimization required Experience managing vendor relationships required Proven experience guiding teams or initiatives to successful outcomes required A commitment to working on-site at Gallup’s Omaha office at least three days a week required Eligibility to work in the U.S. required; this position is not eligible for employment visa sponsorship About Gallup At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated annual salary range of $80,000-$140,000 for this role. Salaries are based on a variety of factors, including an individual’s education, experience and skills. Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. To review Gallup’s Privacy Statement, please click this link: This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States. #J-18808-Ljbffr Gallup