Senior IT Service Quality Leader - Secret Clearance
Akima
Suvi, an Akima company, is hiring a Senior IT Service Quality Manager in Alexandria, VA to analyze, monitor, and improve the quality of IT services across all DoD OIG divisions. The role includes developing quality benchmarks, KPIs, business impact analyses, and ensuring IT programs are effective and aligned with organizational goals. Responsibilities include assessing processes, streamlining operations, resolving QA issues, maturing the AAR process, and preparing formal reports for the IT #J-18808-Ljbffr
Vacancy posted 3 days ago
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