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Senior Technical Support & Knowledge-Base Specialist

Oracle

Oracle is seeking a technical support professional in the United States who serves as the point of contact for a wide range of products and services, addressing inquiries via phone or email. You will leverage Knowledge Base to research issues, recreate and test problems, and publish Knowledge Base articles to assist customers. You will collaborate with internal teams to resolve incidents, provide documentation, and contribute to service improvement initiatives aimed at increasing customer #J-18808-Ljbffr Oracle

Vacancy posted 2 days ago
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