Out Patient Cust Rel Rep

Outpatient Physical Therapy Registration Facilitator

Facilitates the registration of Outpatient Physical Therapy Patients. Interviews patient and/or representatives to obtain identifying information and other data required for registration.

Job Responsibility

• Receives in-coming telephone calls promptly and professionally.
• Maintains constant awareness of patient arrival.
• Monitors prescriptions for expiration.
• Accepts payment from patient as appropriate.
• Maintains the patient's privacy and abides to our regulatory agencies.
• Orders Lab and Rad tests in the appropriate systems.
• Ensures we have appropriate authorizations before patient has scheduled tests.
• Sends reports to appropriate physicians.
• Performs related duties, as required.
• ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required.
• Previous registration or billing experience.
• Knowledge of insurance regulations
• System knowledge, including HIS, Insurance Eligibility, Micro Soft, Omni and HDX
• Communication Skills

The salary range for this position is $26.12-$27.04/hour.