Regional Support Manager

Summary

This position is located in the Department of Housing and Urban Development , Office of the Chief Administrative Officer .

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Duties

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HUD's Mission

The mission of the U.S. Department of Housing and Urban Development is to foster strong communities by supporting access to quality, affordable housing, expanding the housing supply, and unlocking homeownership opportunities for the American people. The Department is committed to furthering the promise of self-sufficiency in every American while promoting economic development to revitalize rural, tribal, and urban communities across the country.

This position is located in the Office of Administration, where you can ignite your career in public policy and information management with the only federal agency dedicated to ending homelessness and building strong, inclusive communities across America. The U.S. Department of Housing and Urban Development (HUD) gives the most vulnerable Americans the opportunity to thrive and succeed. HUD's Office of Administration (OA) propels that mission by giving HUD programs what they need to work faster, smarter, and better.

As a Regional Support Manager , you will:

• Serve as a senior advisor regarding administrative support services for the offices in the jurisdiction.
• Serve as an authoritative source of leadership within the assigned area of responsibility.
• Evaluate the effectiveness of current internal operating policies, make recommendations for improvement and prepare changes/input for changes.
• Ensure the highest level of collaboration among all OCAO/OFSS offices, both on-site and remote, and with program offices to satisfy administrative needs in the assigned jurisdiction.
• Serve as the immediate supervisor of a staff responsible for providing administrative support services for offices in the region.

Requirements

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Conditions of employment

Candidates will be selected for a job assigned to one of the official duty stations listed in this announcement. Failure to report to duty at the location for which the candidate is selected may be grounds for a disciplinary action, including removal.

Key Requirements:

• Must be U.S. Citizen or U.S. National.
• A probationary or trial period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period.
• A one year supervisory or managerial probationary period may be required.
• Must successfully complete a background investigation.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Obtain and use a Government-issued charge card for business-related travel.
• File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
• Please refer to "Additional Information Section for additional Conditions of Employment."

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement.

Specialized Experience: For the GS-14 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service . Specialized Experience for this position includes:

• Providing administrative and technical support functions such as human capital support or resource management oversight, program analysis, or monitoring work operations; AND
• Supervising or leading a team of employees and monitoring their progress towards accomplishing goals and meeting deadlines; AND
• Evaluating the effectiveness and efficiency of operating procedures, regulations, and policies to recommend improvements and resolve problems; AND
• Managing projects from inception to completion through project planning (i.e. requirements analysis, actions planning)

Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement , if applicable:

For the GS-14 you must have been at the GS-13 level for 52 weeks.

Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

Education

This job does not have an education qualification requirement.

Additional information

OTHER INFORMATION:

• We may select from this announcement or any other source to fill one or more vacancies.
• Relocation expenses will not be paid.
• Relocation incentive will not be paid.
• Recruitment incentive will not be paid.
• This is a non-bargaining unit position.
• This position is Exempt from the Fair Labor Standards Act (FLSA).
• HUD offers alternative and flexible work schedules.
• This announcement may be used to fill additional vacancies for similar positions across HUD. During the online application process, you will be asked to specify if you would like your application information shared with other hiring managers in the Program Office listed in this announcement or in other HUD Program Offices. Opting to share your application information will not impact your application for this announcement, nor will it guarantee further consideration for additional positions.

CONDITIONS OF EMPLOYMENT (CONTINUED):

HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on working in a real estate related business, and having Section 8 tenants, along with other prohibited interests and activities. To review applicable ethics rules and HUD specific restrictions, please visit

REASONABLE ACCOMMODATION REQUESTS:

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.