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Director, Government Markets CX — Hybrid Leader

Blue Shield of CA

Blue Shield of California is seeking a Director of Government Markets Customer Experience to lead the strategy and operations for our Government Markets members. You will oversee frontline agents, supervisors, and managers to deliver service worthy of our family and friends. In a hybrid workplace, you will foster accountability and continuous improvement, ensuring compassionate, high-quality interactions that improve outcomes and strengthen member trust across the government markets. #J-18808-Ljbffr Blue Shield of CA

Vacancy posted 1 day ago
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