Online Classroom Tech Support Specialist

Grand Canyon Education in Phoenix, AZ is seeking a Technical Support Specialist to assist GCU students with online classroom access via phone, email, live chat and social media. You will troubleshoot issues, document interactions, and coordinate with campus teams to resolve problems in a fast-paced call center. The role requires strong customer service, solid problem-solving, and the ability to multitask while guiding users through step-by-step solutions. #J-18808-Ljbffr Grand Canyon University