Resident Services Coordinator

Resident Services CoordinatorAs a Resident Services Coordinator, you'll help connect residents with supportive resources that strengthen housing stability and community well-being. This role exists to ensure residents can access services, understand available programs, and feel heard through clear, respectful communication. Key responsibilities include coordinating resident-focused services and referrals; maintaining accurate records and reporting; supporting program logistics and resident communications; collaborating with internal staff and external partners; and responding to resident questions with professionalism. Required qualifications/skills: - High school diploma or equivalent (additional education in human services is a plus) - Strong customer service, organization, and documentation skills - Comfortable working with diverse populations and handling sensitive information - Proficiency with basic office software and phone/email communication If you're ready to grow in an entry-level role that makes a practical difference, apply to become our next Resident Services Coordinator.This full-time role offers a competitive salary of $48,000 per year and a benefits package that supports your health and time away from work, including Medical, Dental, Vision, and Life Insurance. You'll also have access to a Flexible Spending Account (FSA) and Paid Time Off.You'll work onsite in Easton, PA, Monday through Friday from 8:30am to 4:00pm. Most days include a steady mix of resident conversations, scheduled check-ins, and time at your desk updating notes and tracking follow-ups. You may step into brief meetings with community contacts, then return to the office to prepare letters or reminders for upcoming deadlines. The pace is consistent, with room to reset between interactions and keep your work organized and on track.