Museum Store Clerk

Museum Store Clerk

Storm King Art Center is a 500-acre outdoor museum located in New York's Hudson Valley, where visitors experience large-scale sculpture, site-specific commissions, and groundbreaking temporary exhibitions under open sky. Storm King's unique landscape offers opportunities for the public to experience time outdoors and engage with art in an open and accessible environment, while artists create some of their most ambitious works in conversation with the natural world.

As a member of the Storm King team, you will be part of our mission to protect and celebrate both the creative and the natural world around us. Our team is committed to fostering a diverse, supportive, and inclusive workplace, where every employee can thrive and grow.

Position Summary

Museum Store Clerks are the retail arm of our Visitor Experience Department and are key players in the visitor experience. This position is responsible for providing customer service to visitors at both indoor and outdoor locations throughout Storm King's vast property. Museum Store Clerks assist visitors with museum store purchases, sell and provide information about memberships, and offer further customer service support as the first point of contact on Storm King's main phone line.

The ideal candidate will have excellent interpersonal and communication skills, attention to detail, strong cash handling experience, and the ability to multi-task. Point-of-Sale system experience and visual merchandising and display skills a plus.

Responsibilities

• Assist visitors with their purchases and provide product information
• Maintain the overall look of the store, ensuring it is clean, restocked, and properly merchandised
• Assist in maintaining merchandise records and inventory
• Assist with the processing and shipping of online orders
• Support pop-up and satellite store locations, as needed
• Operate Point-of-Sale (POS) system and handle cash transactions
• Greet and interact with visitors, providing wayfinding information and answering questions about merchandise and the site
• Assist visitors with the purchasing of Storm King Memberships

Skills and Qualifications

• 1-3 years of experience in retail or a related field, with a strong understanding of customer service, sales, and/or store operations
• Reliable, punctual, and flexible
• Strong interpersonal and customer service skills
• Ability to interact with visitors and staff in a consistently friendly and professional manner
• Comfort working outdoors in various weather conditions
• Ability to work well independently and as part of a team
• Availability to work weekends and holidays
• Valid Class D driver's license with a clean record, without driving restrictions
• Prior cash handling and POS system experience preferred (training provided)
• Experience with Altru Daily Sales is a plus.

Working Environment

• Ability to maneuver outdoors in all weather conditions on 500 acres of hills, grass, and gravel pathways
• Ability to vocalize on a two-way radio
• Ability to lift/move up to 30 lbs. and up to 50 with assistance
• Ability to operate a Point-of-Sale system (cash register)
• Ability to see, hear, or use prosthetics that will enable the senses to function adequately to ensure that this position's requirements can be fully met
• Frequently stands for long periods of time
• Frequently speaks, reads, writes, and uses a computer keyboard and/or touchscreen device
• This is a union-represented position in Unit A
• This role is represented by the Civil Service Employees Association (CSEA) Local 1000, AFSCME, AFL-CIO and is governed by a collective bargaining agreement (CBA) between Storm King and CSEA Local 720 (Unit A)

Hours/Schedules

This position is seasonal, non-exempt. Part-time schedules are currently available. Staff must be able to work at least three (3) consistent days per week. Holidays and weekends are required.

Extra hours may be available, and schedules may change as follows:

• Peak season (September to early November)
• Morning or evening events
• Limited Events?hours
• Limited winter weekend hours

Salary/Total Rewards

Storm King Art Center offers a collaborative and supportive environment where employees can thrive. Our total rewards package reflects our commitment to work-life balance and includes retirement savings and resources to support your well-being.

• Hourly Rate: $19.29 hourly
• Work Environment: Onsite

Why Join Us?

At Storm King, we believe in nurturing our people as much as we do our art and land. Here's what you can expect:

• Collaborative and Inclusive Culture: Work in an environment that values each team member's perspective and fosters a spirit of inclusivity and collaboration.
• Professional Growth: With a focus on innovation, we support your development through ongoing training, mentoring, and opportunities to enhance your skills.
• Flexibility and Balance: Enjoy a work environment that promotes work-life balance, with flexibility to meet both professional and personal needs.

How to Apply

To be considered for this role, please submit your cover letter and resume. We're excited to meet individuals who are passionate about creating a positive impact in the workplace and contributing to Storm King's legacy of art and nature. Only those being considered will be contacted. No phone inquiries, please.

Storm King Art Center is dedicated to creating a workplace that reflects our values of accessibility, inclusion, and respect for all. We are an equal opportunity employer and make employment decisions based on merit, without regard to protected characteristics.