Concierge (Auric at Symphony Park)

Job Description

Job Description

Description:

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Concierge at Auric at Symphony Park in Las Vegas, NV. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Comepnsation

• The anticipated base pay range for this position is $19.00/hour.

Schedule

• The anticipated schedule for this role is Friday-Tuesday from 11AM-8PM.

• Luxury concierge experience is highly preferred.
• Minimum of one (1) year of experience working in a customer service or sales environment.
• Ability to manage multiple phone lines simultaneously.
• Strong problem-solving abilities.
• Proficiency with Microsoft Office Suite, Union, Henri, and Onsite are especially desirable.
• Excellent verbal and written communication skills.
• Detail-oriented and proactive with the ability to quickly pick up on new concepts

In This Role You Will

• Virtually serve as the virtual “face” of Mark-Taylor by pursuing future residents via phone, email, and Union interactions to guide them through their leasing journey.
• Generate a seamless and positive experience for future residents that reflects Mark-Taylor’s high brand standards.
• Act as an expert informational resource about our communities including features, amenities, surrounding neighborhoods, and leasing processes.
• Provide exceptional customer service to future residents by answering questions and providing recommendations.
• Confirm validity of future resident leads.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.