Manager, E&M Training and Safety Programs (Charlestown)

The Manager of E&M Training & Safety Program's role is to effectively assess, develop, implement, train on and benchmark programs and procedures associated with workplace safety risks and technical skill needs of the MBTA Engineering & Maintenance Division (E&M) work activities executed by employees in four distinct departments: Power Systems Maintenance, Maintenance of Way (Track), Signals and Communications Maintenance, and Transit Facilities Maintenance. The position will report to a member of department leadership and will work closely with employees of its department, the other E&M departments, especially each of their Safety and Training Managers; members of E&M's Policy, Strategy and Oversight team, and the Safety Division, among others, to ensure that the organizational goals are achieved.

• Support the development, implementation, and management of safety programs (e.g., Hazard Communications Plan, Shop Safety, Electrical Safety, Fall Protection, etc.), including the development and tracking of key performance indicators.
• Support the development of a culture that prioritizes safety, employee and rider health and wellbeing, and employee satisfaction.
• Support the development and dissemination of safety-related communications, campaigns, and special events.
• Identify training needs and conduct safety orientation and training programs, including train-the-trainer sessions.
• Maintain operational knowledge of construction safety, DLS, OSHA, ANSI, and other applicable standards, regulations, laws, and procedures.
• Serve as a resource for safety issues or concerns for all E&M team members.
• Accompany MBTA Safety, DLS, DPU, insurance, and OSHA personnel on work-site tours.
• Support the development of Local Safety Committees within E&M.
• Conduct work area safety audits.
• Review departmental work plans to ensure safety is adequately incorporated.
• Evaluate and offer solutions for job site hazard mitigation.
• Ensure maintenance and inspection of safety equipment and protective wear.
• Oversee documentation, tracking, and analysis of all Safety, Injury, and Hazard statistics, trend analyses, and DLS reports.
• Conduct or assist with incident investigation and analysis.
• Support the implementation of the incident Corrective Action Plan
• Drive a company or personal vehicle to work locations and to assist at emergencies and/or events as needed.
• Respond to each inquiry, whether from a customer, vendor, or co-worker, in a professional and courteous manner.
• Work any and all shifts and/or locations assigned or directed.
• Respond or report to work as directed for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority, including the EEO, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Supervision

• None

• Bachelor's degree in safety, occupational health, industrial hygiene, construction management, engineering, or equivalent from an accredited institution.
• Five (5) years of relevant experience in occupational health and safety
• One (1) year of supervisory/lead experience.
• Experience in creating, implementing, managing, and/or auditing OSHA/worker safety policies and programs.
• Working knowledge of OSHA workplace safety concepts and programs, including Job Hazard Analysis (JHAs), hierarchy of controls, and personal protective equipment (PPE).
• Detail-oriented and able to organize and manage multiple project tasks.
• Proficient in Microsoft Office.
• Strong teamwork orientation, initiative, communication, problem-solving, and leadership skills
• Effective organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills.
• Ability to handle sensitive and confidential information in an appropriate manner.
• Have excellent customer service, conflict resolution, writing, and speaking skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Ability to supervise and work effectively with a diverse workforce.
• Valid driver's license in accordance with MBTA policy.

Substitutions

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelor's degree requirement.
• An Associate's degree from an accredited institution and an additional three (3) years of directly related experience substitute for the Bachelor's degree requirement.
• A Master's degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field, substitutes for one year of experience

• Certified Safety Professional (CSP) certification
• Technical experience related to the type of work performed by the department.
• Experience developing and providing safety training.
• Additional years of continuous construction experience leading crews and planning work in the maintenance and construction of overhead and underground power lines and equipment.
• CHST Certification, OSHA 500, and seven (7) years as a dedicated construction safety professional responsible for managing safety programs, conducting/reviewing hazard analyses and developing controls, conducting safety training, and planning work activities, or equivalent experience in a relevant field.
• Two (2) years of supervisory experience managing a team or large projects.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity ]]>