Pharmacy Tech, Bilingual, English/Spanish - Whittier Community Pharmacy

Pharmacy Technician

Under the supervision of a registered pharmacist, performs a variety of technical and clerical duties allowable by law, while maintaining a favorable image of the pharmacy within the hospital and in the community.

Responsibilities include answering phones for the pharmacy department, directing calls to appropriate personnel, maintaining knowledge of the Hospital Credit and Collection Policy, prepackaging, preparing, labeling, and handing out prescriptions after they are checked by a registered pharmacist, maintaining cash registers, credit card machines, and reporting for cash transactions, preparing daily deposits for the cashier's office, billing and crediting patient medications, stocking inventory in Pharmacy, routinely checking and removing outdated and expired medications, delivering medications to patient care and ancillary areas and picking up new orders as scheduled, filing prescriptions and reports, maintaining the pharmacy in a clean and organized fashion, entering outpatient prescriptions, obtaining and recording patient drug histories, triaging orders, determining priorities, processing orders, and notifying the pharmacist as appropriate, performing various calculations to determine the correct dose using weight, identifying the appropriate product to process based on the prescription order, triaging insurance rejections and initiating prior authorization claims as needed, using appropriate pharmaceutical-medical terms, abbreviations, and symbols, maintaining a working knowledge of general chemical and physical properties of drugs, compounding medications as per Minnesota Board of Pharmacy rules and regulations, responsible for safe and careful handling of chemotherapeutic medications, coordinating ordering and delivery of medications, supplies, and equipment to patients and clinical areas as requested, completing intake process for mail service, specialty, transplant, and limited distribution pharmacy patients including new patient enrollment, insurance verification, and medication refill and delivery schedule, documenting in the EMR or other database applicable patient interactions according to specialty pharmacy practices, performing patient tracking, processing of patient specialty medication claims, customer service, issue resolution and/or escalation, requesting and following up on refill requests, processes Medicare and transplant claims and works on high level adjudicated claims, performing other responsibilities as assigned including but not limited to: back up phone coverage, data collection, reporting, process improvement, and maintenance of patient education materials.