Outbound Call SpecialistAppointment Setter

Job Description Job Title: Appointment Coordinator/Scheduler/Outbound Call Specialist Classification: $16.90 Hourly/Full-Time/Plus Commission We are seeking an Appointment Coordinator/Setter to join our team! Company STEITZ & DER MANOUEL, INC. DBA ECOWATER SYSTEMS OF CENTRAL CALIFORNIA You will be responsible for helping customers by setting appointments and coordinating the service schedule for filter changes, product and service information while resolving technical issues. Responsibilities Handle customer inquiries and complaints Provide information about the products and services Call leads and set appointments Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Spanish speaking is a plus Needs to be very punctual and reliable Must provide great customer service and a positive attitude Driven to earn bonuses for going beyond individual goals Paid training Able to pass a background screen Experience Customer service: 1 year (Preferred) Sales experience: 1 year (Preferred) #J-18808-Ljbffr