Customer Support Supervisor | QA‑Driven Coaching Leader
$54k - $66kCengage Group
Cengage Group seeks an experienced Supervisor, Customer Support in Hartford, Connecticut. This role involves leading a team of Support Representatives to deliver exceptional service and drive performance improvement. The ideal candidate has over 5 years of customer service experience and skills in coaching and communication. Responsibilities include quality assurance and developing agents’ abilities. The position offers a bonus structure and a competitive salary range of $54,000.00 - $66,000.00 USD. #J-18808-Ljbffr Cengage Group
Vacancy posted 2 days ago
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