Service Advisor

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Benefits/Perks

Competitive Compensation

Career Advancement

Training and Development

Employee Discounts

Positive Work Environment

Locally-Owned

Job Summary

We are looking for a Full-Time Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous sales experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, addressing customer inquiries and managing required documentation. We have a great team working environment and want to keep it that way, NO DRAMA ALLOWED!

Responsibilities

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

Communicate with customers through every step of the process, from initial phone call to check out to follow up

Ensure repairs and maintenance tasks are completed in a timely manner

Learn and apply best practices for improving sales and customer service techniques

Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

High school diploma or GED required bachelor’s degree preferred

Valid state-issued driver’s license and clean driving record are required

Successful completion of a pre-employment drug and background screening

Quick learner with ability to work independently

Experience as an automotive service writer or service advisor is preferred

Prior understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred

Why Meineke?

Meineke values personal and professional growth.

Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.

Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.

With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.