Senior Product Designer

The tax filing industry hasn’t been disrupted in 35 years and the U.S. has 3x accountants per capita vs other developed nations. Even for middle class American households, getting a fair tax outcome requires an expensive accountant. Software might be eating the world, but not when it comes to tax preparation. Over half of American households still file each year through human tax professionals. We’re on a mission to change that. AI has unlocked the opportunity to build a truly intelligent and personalized tax filing experience competitive with the best accountants. As a Senior Product Designer at Keeper, you’ll be driving this vision forward. Here are a few examples of what that looks like: Our tax document data extraction systems make it possible for users to simply upload whatever documents they have in bulk and Keeper takes care of it — akin to dropping off forms with an accountant. Our LLM-based live tax assistance unlocks real-time Q&A at a level of accuracy that surpasses 80% of licensed tax professionals in blind testing. Come help us build the first full-stack AI tax filing platform. We’ve raised $15M from investors who also led early rounds at Netflix, Acorns, Canva, and others We have ~40,000 paying subscribers (most pay at least $199 / year) We’re looking for a Senior Product Designer motivated by the opportunity to build delightful user experiences in the tax prep space. As the first design hire, you’ll get autonomy, ownership, and ship experiences that have a high impact across the entire product. Here are some things we’re opinionated about when it comes to the design role: A unique set of responsibilities Our team works in pairs to release new features or iterations of an existing surface area (PM+Engineer or Designer+Engineer). With fewer stakeholders closely working on specs, our teams are able to move faster than the traditional “Trinity” (PM+Designer+Engineer). You can learn more about our roles & responsibilities mapping here . Crisp, clear documentation Great docs are the antidote to back-to-back meetings. We try very hard to keep our communications as efficient as possible by doing live meetings only after the context has been shared and pre-read asynchronously. A servant leader mentality You will have enormous responsibility and influence as the first design hire at Keeper. The rest of the team is giving you that authority because they trust and respect you. It’s a delicate balance and requires a low-ego mentality while still driving clear, opinionated, decisions. What You’ll Do Lead design for core product areas, ensuring user journeys are not just functional, but delightful and streamlined across our entire offering Partner with Marketing to own the public website and evolve our visual identity, ensuring a seamless and polished transition from our “front door” to the core product experience Work directly with Product and Engineering to translate high-level company goals into a prioritized roadmap, identifying the highest-impact problems to solve Drive the customer research process–from conducting user calls to synthesizing feedback–ensure customer insights are at the heart of every product decision Tackle complex, interconnected challenges by sweating the details, using rapid prototyping to find the simplest path to a great user experience Be opinionated, propose process improvements, share best practices, and help evolve our shared design system What You’ll Need 3+ years of experience designing digital products at a fast-growing B2C tech company. You have a track record of taking features from concept to launch and thrive in an environment that moves quickly. A grasp of both UX and UI product design. You can architect complex user flows and distill ambiguous requirements into polished, elegant interfaces. Demonstrated experience conducting user research and synthesizing feedback. You are comfortable leading customer calls, running usability studies, and turning raw insights into actionable design improvements. A portfolio that demonstrates versatility across product and brand. You can showcase deep systems thinking for app interfaces alongside beautiful, high-conversion layouts for public-facing websites. Fluency in modern design tools and systematic thinking. You are an expert in Figma and have experience building or contributing to scalable design systems that work for both mobile app and web. Nice-to-Haves A track record building 0→1 AI products. You have designed and launched features that leverage LLM or generative AI and understand the unique UX challenges of the medium. Knowledge of front-end development or web-building tools. You have experience with Webflow, or basic CSS, allowing you to bring your designs to life on the public website with high precision. Take-home exercise . Takes under 2 hours and is designed to be representative of the process by which we ship products at Keeper! 45 min call on your take-home exercise with Maddy & David (manager + CEO) 45 min presentation of a project you’ve worked on to a big group (PM, eng, ops, leadership) 1 hr Q&A with Maddy & David (manager + CEO) #J-18808-Ljbffr Keeper Tax Inc.