Senior ITSM Problem Analyst & Incident Leader
New York Life Insurance Co.
New York Life Insurance Co. is seeking an ITSM Senior Problem Analyst to lead problem management across technology domains, guiding root cause analysis and permanent resolutions while minimizing service disruption for users. You will partner with technology teams, service owners and vendors, strengthen Major Incident Management, run PAB meetings, and drive cross-functional incident response with clear ownership and timely executive updates. #J-18808-Ljbffr New York Life Insurance Co.
Vacancy posted 1 day ago
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