ServiceNow Platform Architect

Akkodis is seeking an ServiceNow Platform Architect for a Contract with a client in Alpharetta, GA (Remote). The ideal candidate with deep expertise in ITSM, ServiceNow architecture, and stakeholder engagement, capable of designing scalable platform strategies aligned to business objectives.


Rate Range: $68/Hour to $75/Hour; The rate may be negotiable based on experience, education, geographic location, and other factors.


ServiceNow Platform Architect Job Responsibilities include:

• Design and implement scalable, secure, and high-performing ServiceNow platform architectures aligned with business objectives and enterprise standards.
• Develop and maintain ServiceNow platform roadmaps, guiding workflow adoption, solution design, and long-term platform strategy.
• Lead platform governance initiatives, conduct architecture reviews, and provide recommendations to improve performance, security, maintainability, and upgradeability.
• Collaborate with stakeholders at all levels, including executive leadership, to influence strategic decisions and drive successful platform outcomes.
• Identify, assess, and mitigate architectural and technical risks while resolving complex platform challenges through effective problem-solving and root cause analysis.
• Advise customers on ServiceNow AI capabilities, helping align AI-driven solutions with organizational goals and achieving measurable business outcomes.

Required Qualifications:

• Bachelor's degree in computer science, Information Technology, Engineering, or a related field; Master's degree preferred.
• 10+ years of IT experience, including 5+ years of hands-on ServiceNow architecture and implementation experience within enterprise environments.
• Deep expertise in ServiceNow ITSM and at least one additional workflow area such as ITOM, CSM, HRSD, SecOps, or SPM, with strong knowledge of CMDB, CSDM, integrations, and platform governance.
• Proven experience leading platform strategy, architecture reviews, roadmap planning, and stakeholder engagements across technical teams and executive leadership.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Gopal.Gupta@ akkodisgroup.com.


Pay Details: $68.00 to $75.00 per hour


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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