Heavy Duty Truck Repair Service Center Manager

Job Description

Job Description

Heavy Duty Truck Repair/Service Center Manager

About the Job We are seeking a knowledgeable and hands-on Heavy-Duty Truck - Service Center Manager to lead an oversee the daily operations of our commercial truck repair facility. This role requires strong leadership, technical expertise in diesel truck systems, an a commitment to delivering high-quality service. The ideal candidate will manage the shop workflow, supervise technicians, ensure timely and accurate repairs and uphold safety and compliance standards.

Key Responsibilities: • Manage the daily operations the of the repair shop, ensuring efficient scheduling, repair timelines, and quality control. • Supervise and support a team of diesel technicians, apprentices and tank inspectors. • Diagnose and troubleshoot issues with heavy-duty trucks including engines transmissions, brakes, suspensions and electrical systems. • Ensure all repair work is performed according to OEM standards an safety regulations. • Coordinate parts ordering and inventory management to minimize down time and control repair and parts cost. • Maintain accurate records of repairs, work order, inspections and warranties. • Communicate clearly with the customer about repairs, timelines and cost estimates. • Monitor technician performance and provide training, guidance an evaluations as needed. • Ensure compliance with OSHA, EPA, DOT and other safety and environmental regulations. • Assist in budgeting, forecasting and identifying areas for operational improvement and cost control.

Qualifications: • 5+ years of experience in heavy-duty diesel truck repair, with at least 2 years in a supervisory or management role. • In-depth knowledge of diesel engines, diagnostics an repairs procedures for commercial trucks. • ASE Certification (Heavy Duty Truck or equivalent) preferred. • Computer skills, email, google suite and diagnostic programs an repair order software. • Strong leadership and communication skills with the ability to motivate and manage a team. • Understanding of DOT compliance, safety inspections and preventative maintenance programs. • High School diploma or GED required; technical school certificate or associate degree preferred.

Work Environment & Schedule: • Full time, Monday through Friday, with occasional evening or weekend availability required depending on workload. • Mostly on site at the repair shop, may require occasional off-site visits, parts pick up or mobile service calls.

Compensation and Benefits: • Competitive salary based on experience. • Performance-based bonuses. • Health, dental and vision insurance, short term disability and life insurance available. • Vacation and sick pay. • Simple IRA retirement savings with employer match. • Company uniforms. • Ongoing training opportunities