Product Manager

Product Owner – Immigration Systems

Founded in 2001, Optima Global Solutions Inc., brings over 2 decades of experience and expertise in facilitating IT transformation within industries ranging from higher education and government to manufacturing and financial services. Optima has a specialization in Automation and AI, Strategic Staffing and Custom Solutions Development, focusing on the core pillars of process, people, strategy and transformation.

We are seeking a Product Owner with experience in the immigration and/or staffing domain to support the implementation and expansion of J1FFY, a SaaS-based immigration management system for one of client based in NYC.

This role requires a strong blend of product management expertise, domain understanding of visa processes, and the ability to collaborate across business and technical teams.

Key Responsibilities

• Act as the Product Owner for J1FFY implementation and ongoing enhancements
• Own and manage the product backlog in Jira, including prioritization and grooming
• Gather and translate business requirements into clear user stories and acceptance criteria
• Collaborate with engineering, business stakeholders, and vendors to ensure successful system integrations
• Drive functional design discussions related to immigration workflows, visa processing, and compliance requirements
• Support UAT, releases, and rollout activities for new features and system updates
• Serve as a bridge between business and technology teams, ensuring alignment on product goals
• Continuously identify opportunities for process optimization and system improvements

Required Skills

• Strong communication and stakeholder management skills
• Solid understanding of product management fundamentals, including: Jira, backlog management, requirements gathering and prioritization
• Experience working with technical teams on system integrations
• Ability to work in a fast-paced, evolving environment

Preferred Qualifications

• Experience in the immigration industry, particularly with visa processes and workflows
• OR strong experience in the staffing industry (sufficient to build domain context quickly)
• Familiarity with J1FFY (SaaS immigration management system) is a strong plus
• Experience with enterprise SaaS implementations or platform rollouts

Logistics & Engagement Model

• Location: Must be available to work in the Eastern Time Zone
• Employment Type: Contract-to-hire

What Success Looks Like

• Smooth implementation and scaling of J1FFY across business workflows
• Well-managed backlog with clearly defined and prioritized requirements
• Strong alignment between business stakeholders and engineering teams
• Improved efficiency in immigration case management and visa processing workflows