Inside Sales Representative
Wieland
Inside Sales Representative
Wieland is hiring an Inside Sales Representative. The Inside Sales Representative is a critical member of the Inside Sales/Customer Service team. This role focuses on fostering customer relationships, supporting the commercial strategy, and driving business growth. In collaboration with senior commercial management, Regional Sales Managers, Inside Sales, and other internal teams, the position is responsible for ensuring customer satisfaction, managing sales inquiries, and contributing to the overall success of the sales strategy. This role is located in Wakeman, OH and will be fully on-site.
Responsibilities:
- Serve as the primary point of contact for our customers, ensuring exceptional commercial service and building strong relationships.
- Communicate proactively and maintain a positive, solution-oriented approach that reflects Wieland Concast's commitment to superior customer service.
- Address customer inquiries promptly, accurately, and professionally, working with internal teams (sales management, production, quality and shipping) as needed.
- Handle customer orders from initial inquiry to final delivery and payment, ensuring a smooth and efficient process.
- Actively listen to customers' needs and concerns, providing tailored solutions and recommendations.
- Resolve customer quality and service issues in a calm, professional manner, ensuring customer satisfaction.
- Upsell products or suggest alternative options when appropriate.
- Conduct outbound calls to customers to maintain engagement and drive sales.
- Update customer information and sales data in the company CRM system regularly.
- Collaborate closely with outside sales to develop and execute customer strategies that enhance business growth.
- Manage multiple priorities effectively, ensuring timely completion of tasks and customer requests.
- Prepare reports, data, and spreadsheets to support the sales team and commercial strategy.
- Research customer and market information to inform sales decisions.
- Contribute to a collaborative team environment, providing support to colleagues as needed.
- Assist in accounts receivable collection efforts as needed.
- Perform other duties as needed.
Qualifications:
- Minimum of 3 years proven experience in inside sales and/or customer service in the metals, manufacturing, or similar industries.
- Excellent communication and interpersonal skills, with the ability to engage with customers at all levels.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks and priorities.
- Self-motivated, able to work independently while supporting team goals.
- Familiarity with CRM systems.
Joining Wieland's team gives you
- Benefits - Including Medical, Dental, Vision, Disability, Life & more!
- Retirement Savings - 401(k) contribution + match.
- Work/Life Balance - Paid Vacation & Holidays.
- Growth Opportunities - We have over 9,000+ employees worldwide and 40+ locations in North America alone. Growth opportunities are limitless!
- Sustainability - Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.
Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.
Wieland- ...improving the efficiency and bottom-line profitability of the companies that buy them. POSITION SUMMARY : The Inside Sales / Customer Service Representative is responsible for providing support to international distributors, international and domestic customers, and...Suggested
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing...SuggestedRemote workWork from homeFlexible hours- ...Job Description Job Description If you're exploring sales careers, you already know it's the perfect industry to make a difference... ...bonuses and incentives? Globe Life Family Heritage Representatives Receive: ~ Return of premium products with a focus on cancer...SuggestedWeekly payFull timeImmediate start
- ...Job Description Position Overview Responsible for driving sales and growth of ATS timber products, with a primary focus on large... ...profitability within their market. Key Responsibilities Represent ATS in a professional and ethical manner at all times...SuggestedFor contractorsWork at officeMonday to Friday
$150k - $300k
...Job Description Job Description In-Home Sales Representative - Bath ExpertsJoin an Award-Winning Sales Team! Bath Experts, a 6x Top Workplace Award Winner in Indiana and Ohio, is hiring dynamic In-Home Sales Representatives to join our thriving team. This is an opportunity...SuggestedLocal areaFlexible hoursWeekend workAfternoon shift$40k - $64k
...Sales Consultant Sales Consultant Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process to sharing your product knowledge...Base plus commissionHourly payFull timeLocal areaNight shiftWeekend workAfternoon shift- Overview Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process to sharing your product knowledge, you will connect our guests...Full timeNight shiftWeekend workAfternoon shift
- ...families have put their dreams in our hands, and you can as well. Are you the type of person who has the discipline to follow a proven sales process that leads to a six‑figure income? Then we want you to join the family. Our Sales Consultants will learn all products, sell...Weekend work
$40k - $64k
...Job Description Job Description Sales Consultant Why Victra? Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales...Base plus commissionHourly payPart timeNight shiftWeekend workAfternoon shift- ...customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep the store well-stocked...Contract workPart timeLocal area
- ...Bring your energy to the role of Costco Membership Desk Representative to assist members with sign-ups, renewals, and account services. Ensure all safety and quality standards are met. Stay adaptable to meet changing priorities and business needs. Perks include competitive...Flexible hours
- Job Description Job Description Part Time Morning Cleaner's Needed Looking to earn extra income while working a flexible schedule? Clean Team is currently hiring dependable Part Time cleaners to join our growing team in the Norwalk area. Whether your looking...Extra incomePart timeSecond jobCurrently hiringFlexible hoursShift workDay shiftAfternoon shift
$42k
...Job Description Job Description Outside Sales Representative - Norwalk Region $42K salary + uncapped commission/mo + $11K in Bonus! - Annual Target up to $105K! Omni Fiber provides a variety of perks and benefits: Bonus Potential ON TOP of commissions! $1,...Monday to FridayShift work$12 - $12.5 per hour
...Customer Service Representative We want you to join our team as a Customer Service Representative... ...you will be working around the store (inside and out) in many different areas to help... ...and customer service experience Sales associate or cashiering experience High...Weekly payTemporary workLocal areaFlexible hoursShift work- ...Life Insurance and AD&D ~401k with Employer Match ~ Employee Assistance Program SUMMARY: The Customer Service Representative serves as a customer liaison by providing value-added services that help grow and support our business. This position is primarily...
$16 - $19 per hour
Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...Hourly payFull timePart timeShift workNight shiftWeekend work- ...respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Managing sales transactions while working assigned cash register Maintaining security of cash and protecting company assets Other duties as assigned...Contract workLocal area
- Grow with Netflix Customer Support Specialist and make a real impact in day-to-day operations. In this role, youll support the team with consistent work and clear follow-through, staying on schedule and working with care. Success comes from people who bring reliability...
- ...Bring your energy to the role of Walmart Customer Service Representative to gain knowledge of company offerings to better serve clients, adapt to shifting priorities and business needs, and provide excellent service to customers and team members. Other duties include...Weekly payFlexible hoursShift work
$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly pay$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position ...Hourly payFull time$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull time- Miller's Market - Norwalk, OH is seeking a motivated individual to join the team as a cashier. Responsibilities include scanning and tendering customer orders, processing payments, and ensuring a great shopping experience for customers. You'll also help train new associates...
$16 - $35 per hour
Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying...Hourly payFull timeLocal areaShift workNight shift$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hours- Green Circle Growers, Inc. in Oberlin, Ohio is seeking a Customer Service Support professional. This role assists the Customer Service team by ensuring effective communication and order processing to enhance customer satisfaction. The ideal candidate will have a high school...Work at office
- Firelands-Federal-Credit-Union in Norwalk, Ohio is seeking a Member Service Representative responsible for providing exceptional service to members in person and over the phone. This role includes various financial transactions, cross-selling services, and ensuring compliance...
$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and ...Hourly pay- ...Job Description Job Description Overview Join our sales team where you will be expanding our customer base and maintaining existing customer relationships. You will help propel our brand forward, making a tangible impact through exceptional customer service. This...
$12 - $15 per hour
...hr Job Type: Full-time or Part-time Location: 5329 Liberty Ave, Vermilion, OH 44089 Domino’s is hiring Customer Service Representatives to join our team. We’re looking for team members with a positive attitude, strong customer service skills, and a willingness to...Full timePart time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Inside Sales Representative. Be the first to apply!


