Student Housing Community Manager

University Highlands Student Apartments

Boone, NC

Job Description
Job Description
Benefits:
401(k)
401(k) matching
Competitive salary
Health insurance
Paid time off
About the Role:
Appalachian Real Estate Development Corporation is seeking a dynamic, organized Student Housing Community Manager to lead App State's brand-new off-campus student apartment community. This is an exciting opportunity to make a real impact on the student living experience while managing a brand-new community with leases beginning in August 2027. You will lead a team of maintenance technicians, a leasing manager, and student ambassadors, and you will report directly to the general manager.
Responsibilities:
Oversee day-to-day operations of an 847-bed student housing apartment community, ensuring a safe and welcoming environment
Manage leasing activities including leasing goals, tours, applications, lease signings, and renewals to maintain high occupancy rates
Supervise, train, and support on-site staff including leasing consultants and maintenance team members
Build and maintain positive relationships with residents, addressing concerns and resolving conflicts in a timely manner
Coordinate resident events and community engagement programs to foster a strong sense of community that's connected to the university
Monitor property budget, process invoices, and prepare financial reports for ownership
Enforce community policies and lease compliance, including move-in/move-out inspections
Collaborate with local university contacts to support student outreach and marketing efforts
Requirements:
2+ years of property management experience, required in student housing or multifamily residential
Strong leasing and customer service skills with a resident-first mindset
Experience with property management software (AppFolio or similar)
Excellent communication, conflict resolution, and organizational skills
Ability to lead and motivate a team in a fast-paced environment
Familiarity with Fair Housing laws and landlord-tenant regulations
Bachelor's degree in Business, Real Estate, or related field preferred
About Us:
Mountaineer Ridge is a brand-new student housing community in the heart of Boone, NC, owned and operated by Appalachian State University.

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Vacancy posted 3 days ago

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