Breakfast Server

Breakfast Server

The Breakfast Server collaborates with the service and culinary teams to ensure a warm, polished, and memorable breakfast experience for all guests dining in our restaurant. The primary focus of this role is providing gracious, timely, and knowledgeable food and beverage service with a friendly and professional demeanor at all times.

Key Responsibilities

• Perform assigned opening and breakfast prep work.
• Provide immediate, gracious attention to all guests upon seating.
• Fill water glasses and offer coffee, tea, juice, and additional beverage service promptly.
• Maintain a thorough knowledge of all breakfast menu items, including ingredients, preparation, garnishes, dietary accommodations, and daily offerings.
• Suggest daily specials, seasonal offerings, and thoughtful enhancements to the guest experience.
• Record guest orders accurately and place orders through the Point-of-Sale system to the Kitchen, notifying the Culinary team of any allergies, dietary restrictions, or special preparation requests.
• Efficiently serve food and beverages, adhering to The Dewberry's upscale service standards and food handling procedures.
• Ensure guest satisfaction upon receipt of food and replenish coffee, beverages, condiments, and all necessary items throughout service.
• Utilize thoughtful suggestive selling techniques to enhance the guest experience and support revenue.
• Present guests with an accurate bill and process payment with professionalism and discretion.
• Maintain the dining room areas and service stations in a clean, organized, and sanitary manner.
• Help clear, clean, and reset vacated tables promptly to support a seamless breakfast service.
• Provide thoughtful solutions to guest concerns, escalating issues to management when necessary.
• Attend pre-service meetings and remain informed of daily hotel, restaurant, and menu updates.

Qualifications

• High school diploma/GED required.
• Minimum of one year of high-volume, upscale restaurant or luxury hotel breakfast service experience preferred.
• Food Safety Certification preferred.
• Detailed knowledge of state and federal safety standards related to food service.
• Ability to multi-task and complete assigned tasks to ensure a smooth and timely morning service.
• Excellent verbal communication skills with a warm, professional presence.
• Dependable work ethic with a positive, team-oriented attitude.
• Must be punctual and reliable.
• Ability to work early mornings, weekends, and holidays.

Physical Demands and Work Environment

• Required to stand and walk for extended periods of time.
• Ability to balance, stoop, crouch, bend, stretch, twist, and reach.
• Continuous repetitive motions.
• Ability to lift, carry, push, and pull at least 50 pounds.
• Ability to work in a hot, humid, and noisy environment.

Benefits of Joining The Dewberry Team

• 401K with Company Match (4%) *
• Education Reimbursement*
• Paid Maternity Leave*
• Complimentary Downtown Parking
• Complimentary Dry Cleaning
• Complimentary Daily Lunch Buffet
• Best-in-class health & supplemental insurance*
• Optional Supplemental Coverages*
• Financial Advising with Roadside Capital
• Competitive Pay
• Advancement & Growth Opportunities
• Full-Time and Part-Time Positions
• Flexible Paid Time Off

*Indicates eligibility requirement

Who We Are:

We are a tight-knit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel.

About The Dewberry:

As the 2025 Virtuoso Best Independent Hotel in the World and a 2022 Condé Nast Traveler Gold List award recipient for Best Hotel in the World, The Dewberry is located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center.

Offering 153 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston's century architectural splendor. The hotel is the result of owner John Dewberry's vision of "Southern ReimaginedTM," which he developed over the course of an eight-year renovation and preservation of the building.

The Dewberry features several event spaces along with the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, treatments at our urban oasis, The Spa, as well as the curated boutique The Shop.

Recognized globally for its excellence, The Dewberry is known among teammates, guests, and the community as a leader in the field of hospitality. As a brand, The Dewberry teammates, experience, and brand are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.