area maintenance manager West Coast

Description A well-maintained hotel has a direct positive impact on guest satisfaction. Another Star is looking for a solid area maintenance manager who can help us transition our maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and strong interpersonal skills is essential for this role. The successful candidate should have solid people‑management skills, act as a problem solver, and bring technical experience to create and monitor day‑to‑day maintenance, minimize out‑of‑order rooms, and produce analyses aimed at reducing incidental interventions. Key Responsibilities Provide strategic, proactive leadership across the entire portfolio, ensuring high property maintenance standards, a strong guest experience, and continuous performance improvement through trend analysis and solution‑driven actions. Lead a high‑performing team of 8, fostering accountability and delivery against deadlines, improving revenue performance by maintaining high‑quality properties, minimizing maintenance issues and OOO rooms, and maximizing the use of in‑house technicians. Oversee and support the West Coast portfolio P&L, including budgeting, forecasting, CapEx planning, and the procurement of operating equipment, ensuring alignment with financial targets through proactive management and cost control. Leverage BMS and FMIS (Planon) to analyze data and identify trends, implement and manage the Multi‑Year Maintenance Plan, including compliance and PPM, and proactively resolve recurring issues to minimize equipment downtime and operational impact. Lead recurring reporting and meetings, providing clear updates on team performance, OOO rooms, outstanding and ongoing issues, CapEx projects, budgets, future initiatives, and KPI targets. Maintain effective relationships with third‑party contractors (e.g., Aramark), ensuring adherence to service level agreements. Monitor and track project permits, sign‑offs, and close‑outs as they relate to local city departments and authorities; prepare, negotiate, and contract client supply items. Manage and administer all building and MEP‑related documentation, including drawings, instructions, specifications, etc. Work on health and safety to ensure each property complies with relevant legislation; adhere to the health and safety policy while maintaining accurate records. Record and report on activities in line with BREEAM / LEED accreditation and Energy Labels. Skills, Knowledge and Expertise Leadership experience across multiple sites, with the ability to lead, engage, and inspire high‑performing remote teams in a fast‑paced environment. Ability to think strategically and proactively, using trend analysis to drive improvements in overall performance. Effective communication skills, with the ability to clearly articulate plans, align teams to goals, delegate tasks effectively, and engage with Operations and key stakeholders through reporting and day‑to‑day interactions. Proficient financial acumen with the ability to manage P&L, budgets, and financial reporting across OPEX and CAPEX. Ability to negotiate and manage agreements with suppliers and third‑party contractors. Guest‑focused mindset with a strong understanding of hospitality standards and operational demands. Strong technical background in MEP systems. Solid understanding of Building Management Systems and FMIS platforms, including Planon and Topdesk. Strong knowledge of health and safety legislation, with the ability to ensure compliance and maintain accurate documentation and procedures. Languages: English. Any other language is considered a plus. Location / Hours Position is based in the West Coast of the U.S. and covers the entire West Coast. This is a full‑time position. Hybrid working is possible, but no fully remote. Travel: approximately one week per month, with a quarterly visit to our New York support office. Benefits 10 free nights in any citizenM hotel per year (other than your own) based on availability. Access to the Marriott Explore Program – discounted rooms across 8,500 properties for yourself, family, and friends based on availability. Personal and professional development opportunities and programs. Latest tech devices and all the tools you need to be successful in your role. Medical, Dental, Vision, FSA, DCA, 401(k). Flexible public holidays. Employee assistance program. Varied team days and social events (from food trucks and quizzes at the office to parties on boats). We frequently seek opportunities to provide new and exciting perks & benefits; the above are subject to change. Celebrating Diversity Another Star celebrates diversity and is committed to creating an inclusive environment for all employees and applicants. We are proud to be an Equal Opportunity Employer. We welcome and consider all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, neurodiversity, national origin, genetics, differently abled, age. #J-18808-Ljbffr citizenM hotels