Salesforce Business Analyst

Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible. We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams. We have played a pivotal role in shaping modern science and healthcare, and we’re just getting started. If you’re someone who thrives on new challenges, values diversity and wants to make a tangible difference in people’s lives, then QIAGEN is the place for you. At QIAGEN, every day is an opportunity to make a real‑life impact. Join us, grow with us, and together, let’s shape the future of biological discovery. Key Responsibilities Own and continuously improve Sales business processes within Salesforce.com. Partner with business stakeholders to gather requirements and deliver scalable CRM solutions. Manage and prioritize the Salesforce product roadmap, enhancements, and process improvement initiatives. Drive user adoption, system governance, and overall Salesforce org health. Lead testing, deployment, and communication of new Salesforce functionalities and process changes. Support digital transformation initiatives, including Agentforce capabilities, automation, and system integrations. Ensure alignment between business objectives, global best practices, compliance requirements, and technology solutions. Qualifications Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. 3+ years of experience in Salesforce, CRM, Business Analysis, Product Ownership, or Sales Operations. Strong knowledge of Salesforce.com and CRM business processes. Experience gathering business requirements and translating them into solution designs. Proven stakeholder management and cross‑functional collaboration skills. Experience supporting system enhancements, testing, releases, and change management activities. Excellent analytical, problem‑solving, communication, and organizational skills. What we offer Bonus/Commission Local benefits Referral Program Volunteer Day Internal Academy (QIALearn) Employee Assistance Program Hybrid work (conditional to your role) QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability. #J-18808-Ljbffr