Remote Service Desk & IT Operations Manager

Sandy Hook Promise Foundation in Miami is seeking an Associate Manager for Service Desk and Operations. This role primarily involves providing Tier 1/2 support for Microsoft 365 and other IT services, with opportunities for hybrid work as the team transitions. The ideal candidate will have over 3 years of experience in IT support, demonstrate strong communication skills, and hold proficiency in ITSM tools. Join a dedicated team committed to ensuring safety and preventing violence. The position offers a salary range of $56,000 - $66,000 with various benefits, including unlimited PTO, flexible schedules, and health coverage. #J-18808-Ljbffr Sandy Hook Promise Foundation