Escrow Assistant

What We Are Texas National Title, Inc., a Mother Lode Holding Company. What We Do Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions. (If the role is primarily supporting commercial transactions, see Commercial Escrow Assistant job family. If it is in a centralized processing unit, see Escrow Support Processor.) Job Level Summary Intermediate levels require a solid understanding of functional tasks. Assistance may be required from more experienced team members, depending on task complexity. Work may be reviewed for new or more complex tasks. Provide a wide range of support within a functional area. Follow functional area's processes and procedures in daily activities, troubleshoot as needed, and recommend suggestions for continuous improvements. Essential Functions Performs a wide range of administrative duties to gather information and assist in the escrow process. Opening orders, inputting closing statement information, preparing documents for closing, and handling the complete disbursement and follow up of all escrow transactions. Communicates requirements and other information to clients. Interprets various agreements as they relate to closing and prepares all documents required for transactions. Job Complexities Works on problems of moderately complex scope where action requires a review of a variety of factors. Researches and obtains information for a wide range of complex data. Exercises judgment within defined procedures and practices to determine appropriate action. Follows department processes and procedures and may make recommendations to these processes. Impact Works under general supervision, acting on own initiative. Uses expertise of more experienced level team members and leverages additional resources to confirm solutions. Knowledge and Skills/Technology Used Customer service skills Problem solving skills Strong organizational skills Knowledge of MS Office suite Excellent verbal/written communication skills Ability to maintain professionalism and a positive service attitude at all times Strong detail orientation Knowledge of company and/or client operating systems Typical Education High School diploma or equivalent. Typical Range of Experience 2+ years experience in an escrow related experience. Pay Range $18.46 - $24.63 hourly. What We Offer Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave. Employee stock purchase plan. Equal Opportunity Statement First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. #J-18808-Ljbffr