Counter Manager

Counter Manager

Hi-Rise Bread Co. is hiring a Counter Manager! The Counter Manager ensures the successful operation of the front-of-house for both Hi-Rise Bread Hi-Rise Sweets by leading a team of Shift Leads and counter employees.

Responsibilities include:

• Setting operational and customer service standards and ensuring that they are being met by all front-of-house employees at the two Hi-Rise locations
• On-the-ground support of front-of-house operations
• Interfacing with production departments around daily ordering needs
• Hiring, training, and scheduling front-of-house employees, working within budgetary guidelines
• Managing inventories and POS databases
• Developing social media strategy and posting schedules

Successful candidates will:

• Have at least a year of experience in a front-of-house supervisory role, ideally at a café and/or bakery setting with barista training
• Have a passion for food and a curiosity to become an expert on Hi-Rise products and processes
• Thrive in a fast-paced and high-volume environment, leading by example and delegating where necessary and appropriate
• Have the schedule flexibility to work morning, evening, weekend, and holiday shifts
• Be able to commit to at least a year of employment

This is a full-time position with a salary range of $50,000-$60,000 DOE. Benefits include employer-subsidized health insurance, shift meals/beverages, employee discounts. Opportunities for growth and advancement abound!