Shift Supervisor

Company Description El Pollo Loco, Inc. opened its first U.S. restaurant in 1980 on Alvarado Street in Los Angeles, quickly becoming known for its citrus-marinated, fire-grilled chicken. Over the last four decades, the brand has grown to more than 500 restaurants across 10 states. El Pollo Loco is recognized as an L.A. mainstay and a cultural benchmark, celebrated for fresh, flavorful food and a vibrant restaurant experience. Team members join a company that values quality, community, and growth opportunities in a fast-paced restaurant environment. Role Description The Shift Supervisor is a full-time, on-site role located in Goleta, CA, responsible for overseeing restaurant operations during assigned shifts. This role includes leading and coaching team members, monitoring food quality and safety standards, and ensuring friendly, efficient guest service. The Shift Supervisor coordinates staffing and break schedules, assists with training new team members, and helps manage cash handling and basic reporting. The position supports inventory control, maintains a clean and organized restaurant, and works closely with management to meet performance and sales goals. Qualifications Ability to lead and motivate team members, delegate tasks effectively, and provide constructive feedback. Strong customer service skills, with the ability to resolve guest issues professionally and maintain a welcoming environment. Basic understanding of food safety, cleanliness, and quality standards in a quick-service or restaurant setting. Solid organizational and time-management skills to balance multiple tasks during busy shifts. Comfort with cash handling, point-of-sale systems, and following standard operating procedures. Prior supervisory or restaurant experience preferred; high school diploma or equivalent beneficial. Ability to stand for extended periods, lift moderate weights, and work flexible hours, including evenings, weekends, and holidays. Commitment to maintaining a respectful, inclusive, and team-oriented work environment. #J-18808-Ljbffr El Pollo Loco, Inc.