Spa Sales Manager - Hilton Sedona Resort at Bell Rock

The beautiful Hilton Sedona Resort at Bell Rock is preparing to unveil its newly renovated hotel spa and fitness center this fall! This is an exciting time to join the team at Sedona’s only Hilton corporate-managed hotel.We’re looking for a Spa Sales Manager to drive spa group bookings and membership sales while supporting the day-to-day operations of the spa. This is a fantastic opportunity to be part of a new and exciting chapter for the resort and help create memorable experiences for our guests.Schedule: Flexible scheduling is required. Spa hours are from 6:00am-8:00pm On Site Benefits: Complimentary Parking, Complimentary Lunch per shift. Complimentary Wellness Center Access. Pay: Salaried Base + Opportunity for quarterly incentive Exceptional Hospitality Starts with YouPicture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Manager, you’re not just overseeing daily spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. How We'll Help You ThriveAt Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel programOwn a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial futurePaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsPersonalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved onesCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)Generous paid time off (PTO) – Recharge, relax, and take time for what matters mostHealth & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family coveredFinancial security for your future – Our retirement plans make it easier to save for what’s next*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.What It Takes to Make the StayAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.Here's what you'll do during a typical day:Develop, prepare, negotiate, and manage proposals and agreements for group opportunities and other sales initiatives. Ensure all commitments are accurately communicated and executed in accordance with company policies, pricing strategies, and operational capabilities.Lead the development and growth of the Spa Membership program, including membership acquisition, onboarding, engagement, retention, renewal, referral, and utilization strategies. Develop compelling membership value propositions, member benefits, incentives, communications, and experiences that encourage long-term loyalty and participation.Develop and lead strategic sales and business development initiatives to drive spa revenue, membership growth, market penetration, and long-term retention. Cultivate high-value relationships and strategic partnerships across local, corporate, residential, wellness, hospitality, and community markets to expand the Spa’s reach, generate qualified business, and maximize revenue through partnerships, referrals, and corporate wellness opportunities.Oversee the gym/fitness center, wellness class programming, and fitness and wellness providers to ensure a consistent, elevated guest and member experience. Manage class schedules, provider coordination, programming, utilization, service standards, and operational needs. Recruit, onboard, orient, support, and maintain relationships with fitness and wellness providers as applicable. Monitor provider performance and guest feedback and identify opportunities to improve programming, participation, and revenue.Conduct external Sales activities including client appointments, networking events, community events, wellness activations, site inspections, property tours, and local outreach opportunities. Represent the Spa and property in a professional manner while actively promoting services, memberships, fitness facilities, wellness classes, and special events. Plan and facilitate membership events, local activations, wellness experiences, open houses, pop-ups, partner events, fitness events, classes, and other initiatives designed to increase awareness, generate leads, strengthen relationships, drive membership conversion, and ongoing engagement with local community. Oversee daily spa operations: Manage guest service, product quality, inventory, systems, and departmental budgets to ensure smooth and effective spa performanceMaximize revenue opportunities: Develop spa menus and implement marketing and merchandising strategies to support revenue growth and enhance the guest experienceMaintain spa facilities: Ensure spa areas and equipment are well-maintained, clean, and in excellent working orderEnhance guest satisfaction: Monitor service trends, respond to feedback, and implement improvements to elevate the overall spa experienceInspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, engage, and retain a high-performing teamUphold regulatory standards: Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeingFull timePosting Date: 2026-09-03