Office Operations Manager

We’re looking for an Office Operations Manager to run the operational heartbeat of a fast‑growing law firm. This role oversees people operations, technology systems, workflow optimization, facilities, and day‑to‑day business execution. You’ll support leadership in driving accountability, improving processes, and ensuring the firm operates with clarity, efficiency, and high standards. If you thrive in structured environments, enjoy improving systems, and are energized by operational ownership, you’ll excel here. Key Responsibilities Operational Leadership — Support EOS rhythms, maintain scorecard metrics, and ensure alignment across administrative functions Technology & AI Oversigh t — Manage the firm’s tech stack, support AI adoption, coordinate with IT vendors, and strengthen cybersecurity practices People Operation s — Recruit, onboard, train, and support non‑attorney staff; maintain personnel records and enforce policies Process Improvemen t — Build and maintain SOPs, streamline workflows, and eliminate manual processes through automation Facilities & Office Managemen t — Oversee office maintenance, vendors, supplies, records management, and business continuity procedures Risk & Quality Contro l — Monitor KPIs, identify operational risks, elevate issues, and ensure compliance with firm standards What You Bring 7–10+ years in operations or business management. Experience improving processes, managing teams, and running day‑to‑day business operations. Strong comfort with technology, automation, and AI‑enabled tools. Clear, direct communication style and a high accountability orientation. Bachelor’s degree in business, management, or a related field. #J-18808-Ljbffr