Treatment Coordinator

Overview Villago Family Dental is seeking a reliable and friendly Treatment Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a comprehensive range of services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. Schedule Full-time Monday through Friday Benefits Medical, dental, vision, and life insurance PTO and paid holidays 401(k) options Responsibilities Greet patients in a friendly and professional manner Check patients in and out efficiently and accurately Answer incoming phone calls and assist patients with questions and concerns Schedule, reschedule, and confirm patient appointments Maintain an organized and productive schedule Monitor the schedule for openings, cancellations, and opportunities to fill appointments Collect patient payments and accurately post payments to patient accounts Review and update patient demographic and insurance information Obtain necessary patient forms and signatures Maintain accurate patient records in Dentrix Follow office policies regarding cancellations, no-shows, and appointment changes Verify insurance eligibility and benefits as needed Communicate with insurance companies regarding patient benefits and coverage Maintain patient confidentiality and comply with HIPAA requirements Review diagnosed treatment plans with patients and explain recommended treatment in a clear and professional manner Educate patients about the importance of completing recommended treatment Discuss estimated insurance benefits and patient portions Explain available payment and financing options according to office policy Schedule treatment while the patient is in the office whenever possible Qualifications 1+ years of prior dental treatment coordinating experience is required Knowledge of Dentrix software Bilingual in Spanish is a plus

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