Client Services Representative

Radiology Client Services RepresentativeThe Radiology Client Services Representative is the first contact to the Radiology Department, whether it is greeting a person presenting at the reception desk or a caller on the phone. This individual is responsible for setting a professional, courteous and compassionate tone to ensure a positive customer experience. The representative registers the patient by obtaining and accurately entering all personal, financial, and insurance data.The Client Services Representative also performs a variety of secretarial and clerical duties in the Radiology Department including scheduling, ordering examinations and obtaining written physician orders for each exam requested. This person answers questions regarding patient preparations, routes calls from physicians to the appropriate radiologist or other staff members.Education and Related Experience:Required:High School Diploma or equivalentBasic computer skillsAbility to follow oral and written communicationBasic knowledge of medical terminologyPreferred:Experience in hospital or related setting