Dental Front Desk Supervisor

Job Description

Job Description

Description

Our state-of-the-art dental practice is searching for an organized and experienced Dental Front Desk Supervisor at our Academy Office. The ideal candidate for this position has exceptional communication skills with a focus on customer service. The Front Desk Dental Supervisor is a crucial team member of the staff-driven dental office. This is a management position responsible for all of the non-clinical operational success of the office.

What Simply Beautiful Smiles Offers you as a Dental Front Desk Supervisor:

• Competitive Compensation and Benefit Package
• Modern offices equipped with the latest dental technology
• Teaching environment with succession planning and tuition reimbursement
• Healthcare Benefits (Medical, Prescription Drugs, Dental and Vision)
• 401(k) Savings Plan

What you can offer Simply Beautiful Smiles as a Dental Front Desk Supervisor :

• Overseeing dental office teams including, but not limited to Front Desk, Dentists, Hygienists, Dental Assistants, and all dental staff.
• The ability to multi-task, address large and minor staffing issues, and to ensure that each team member is able to complete his or her responsibilities each day
• Support the Office Manager with new projects and daily operations
• Ensure providers’ schedules are maintained, are full, and are balanced efficiently
• Maintain staff schedule
• Arrange the dental office calendar monthly and make changes accordingly 
• Follow up with staff regarding pending matters i.e. licensing, payroll, etc. 
• Listen and resolve complaints from staff and patients 
• Manage the condition of the office and arrange necessary repairs 
• Run and send all weekly and monthly reports 
• Maintain office standards of excellent customer service 
• Listen and mentor all staff members regarding how to address patient concerns or questions. 

Minimum Qualifications

• Dentrix Enterprise experience
• Experience working with patients in a dental office
• Must be able to work onsite at the office
• Flexible schedule
• Supervisory experience highly preferred
• Minimum of High School Diploma or GED equivalent